10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The windshield is chipping extremely easily, and long crack lines have developed as well no extreme weather has occurred.
- Weslaco, TX, USA
December 2022 I was driving to my Toyota dealer which is about an hour away from my home for a routine 10k oil. change. Air temperature here in Minnesota was 20-25 degrees. After 10 minute of highway driving with front defroster activated, all windows including the front windshield had some fogging. The fogging continued to spread on all windows. I made several adjustments to the climate control settings but nothing improved the fogging. By 30 minutes into the drive frost was forming at the top of the windshield and side windows where hot air was not blowing directly on the windows. My wife and I pulled off the road several times to wipe moisture off of the glass and sometimes scrape frost. I reported the issue to my dealer in St Cloud Minnesota and inquired if there was something I was doing wrong with the climate settings. They made a couple of suggestions which I thought I had originally tried, but it didn-??t seem to be something they were aware of as being a wide spread problem. I made the return trip home with no improvement of the fogging/frost conditions. The problem continued each time we drove the car. We did not use that car again until January 15, 2023 when we traveled to Arkansas for a week. On the 650 mile trip down we had the same issues as before with defrost on high until the temperature rose to the 40s. Before our return trip home, I began researching my problem and found T-SB-0020-19 and T-SB-0024-22 which described my issues. The 650 mile trip was in temperatures from 28-32 and we needed to use the defrost during the entire trip. I scheduled an appointment with Toyota for February 1, 2023. Temperatures were now below zero and did not feel I could safely drive 1 hr to the dealer for the repair. Having extensive experience with auto repairs, I followed the instructions in the TSB and found the exact defect described. I completed the repair which fixed the problem. The 2022 Highlander is not listed in the TSB used for the repair nor any I could find.
- Lester Prairie , MN, USA
Wipers quit working. Available for inspection. Unable to see road because it was raining. Wipers haven-??t been inspected. No messages or warning lamps. I was driving in rainy weather with the temperature slightly above the freeze point..
- Nassau Bay, TX, USA
Drivers side mirror shakes causing visibility to be blurred. The shaking makes me dizzy when trying to change lanes. Toyota has this same issue on their RAV4 model and there is actually a fix. They need to make the car safe and not have mirrors that shake while driving.
- Concord, OH, USA
I'm reporting this problem as follows. Drivers side mirror (glass) at speed exceeding 20 miles an hour vibrates causing issues with me seeing traffic coming up beside me on the drivers side. This problem with vibration only gets worse at highway speeds. This is a known problem to Toyota. When I took my new Toyota to the dealership I was told that both the dealership and Toyota were aware of the problem with the mirror but could do nothing to correct the issue. My conversation was with Clyde Sanders Service Manager at Riverside Toyota. I was told this issue goes back about two years starting with the 2020 year model. There are numerous post on Toyotas forum talking of this issue. This is not a one off issue but is tied to ALL Toyota Highlanders. I'm reporting this issue because I believe it is a safety issue that needs to be corrected.
- Rome, GA, USA
On the driver side windshield, there is an inside crack/defect that keeps spreading causing glare while driving. The Toyota dealer has been notified and they are working on paperwork to fix it. It appears to be in between the glass windshield. Pictures cannot show because of the glare from the reflection.
- Jacksonville, NC, USA
- Hernando, FL, USA