10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The highlander has been having starting issue where the dash reads that the hybrid system is not functioning and won-??t turn over. There is a consumer report program instead of a recall. This is deceiving. This morning the TPMS was reading that all tired were at 32 pounds of air when in fact the right front passenger was complete flat to the rim. Clearly the computer was malfunctioning with not just one aspect of the car but multiple. The local dealership isn-??t helpful in that they charge $185 for diagnostic tests.
- Escondido, CA, USA
While having the eco system on, with the active system present by firmly pressing the brake hard at a stoplight, the light turned green. while taking my foot off the brake and the engine turning back on, attempting to accelerate the transmission would not allow me to get through the intersection turning left. I pulled to the far left/slow lane to stay out of other traffic. The vehicle would not allow me to go past 40mph, and the rpm-??s would rev between 2000-3000 at low speeds between 10-25 mph. I had my 1 1/2 year old with me in his car seat, and it would have been tragic should this happen on the freeway and this kind of situation happened. Attempting to take it to the dealership, the truck even had trouble going over some railroad tracks with a small mound present. The dealership checked out the vehicle and called it operator error, after inspecting the reported malfunctions and finding nothing. This will not be operator error when someone is seriously injured, or if it happens to be one of their family members driving a similar vehicle.
- Merced, CA, USA
Highlander with approximately 650 miles on it had a transmission failure while on interstate 69 north of Evansville Indiana. The car seemed to shift into passing gear a few times while the cruise was set and we bumped it off cruise and coasted to a stop. The car would not move after we stopped. There was transmission fluid all over the drivers side and rear of the car and a puddle under it. We called Toyota roadside assistance and had the car towed to the nearest dealer.
- Mount Vernon, IN, USA
When I'm cruising about 35 mph, let off the gas and decelerate, then give a slight bit of gas, I feel a "bump" in the drive train. It's more like slop in the transmission....sounds like a metal To metal noise...this happens after car is driving more then 30 min or 45 min.
- Sandy Springs , GA, USA
- Mcfarland, WI, USA