10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
5,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Feb 082024

Highlander

  • miles
Vehicle was hit all the way around and was totalled with 4,000 miles. None of the airbags deployed.

- Allison Park, PA, USA

problem #4

Aug 232024

Highlander

  • 26,000 miles
The contact owned a 2023 Toyota Highlander. The contact stated that while his friend was driving at 45 MPH, he failed to yield when exiting the interstate at an exit ramp. As a result, the driver t-boned the passenger side of another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A police report was filed and injuries were reported. The contact transported himself to his physical therapist and was treated for a nondescript injury to his left shoulder. The manufacturer was not notified of the failure. The failure mileage was 26,000.

- Lawrenceville, GA, USA

problem #3

Apr 302024

Highlander

  • miles
I was in an accident on [XXX] on [XXX] in Elizabeth, Indiana in front of the casino. They changed a two lane road into a one lane road by using mobile traffic lights. As I tried to brake, the car sped up and the car auto corrected in the lane on the left when I tried to avoid the impact by going right. When I crashed into the other vehicle, my air bags did not deploy. I hurt my back, neck, and chest(from the seatbelt/impact). I had no choice or option to avoid impact. On my left was oncoming traffic. To my right was the River. In the front of me, was the other car. I wore my seatbelt until the 911 operator told me to get out of the car to check on the other driver who said he was fine. The vehicle is a total loss. My Insurance Company, USAA, is in the process of giving me a settlement. I released the car to them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jeffersonville, IN, USA

problem #2

Nov 092023

Highlander

  • miles
Safety noncompliance recall 23TA08 and 23TB12

- Stockton , CA, USA

problem #1

Nov 132023

Highlander

  • miles
Safety noncompliance recall 23ta08 Safety recall 23ta12

- El Sobrante , CA, USA