10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Jul 142024

Highlander

  • miles
I was driving on the highway when I heard a very loud bang. I felt like the car had been hit by something and immediately looked for a large truck around me. With such a loud noise I figured something that loud had to be kicked up by something large. No trucks were around me of any size. Just a few cars. I looked at all my windows to see if I had a crack. Nothing. I assumed whatever hit me must have hit the car and not glass. Once I pulled over I walked the perimeter of the car and found nothing. With how loud it was I knew something must have happened. I assumed maybe it hit underneath and turned my car back on to see if any malfunction lights came on. All was good so I continued to drive. I could hear a wind noise like a window was open but no windows were. A loud air sounding noise with a broken glass like noise as of I had a hole in my car made me pull over again. This time I looked at the roof which I didn-??t the first time. I was shocked to find a huge hole in my sunroof. Fortunately I had my shade cover closed or all that glass would have potentially fallen on me while driving on the highway. I drove at a low speed with my hazards on to get me home where I parked my car in the garage where it sits. I did notice that the remaining glass shards point outward as if something exploded from my car. If something hit the car wouldn-??t the glass point inward" Is there an issue with sunroofs" I am seeing some stories online but no recalls.

- Middleton, MA, USA

problem #2

Jun 022024

Highlander

  • miles
I was in the drive thru at a fast food restaurant and after I placed my order I was about 5 cars from the pay window. As I went forward where there was a curve I stopped and then when the car in front of me moved forward to the pay window I let up on the brake and accelated slowly. When I put my foot on the brake pedal it went to the floor and the car would not stop. I served to the right of the car in front of me ( I did not hit it) and rolled to the parking space to the right. The car hit the curb and bounced up a little and hit the sign and then rolled backwards and I swerved the car so as to not hit the cars in line. I tried to put the car in drive but it wouldn't go. I then put the car into park which stopped the car with a jerk. After a few minutes I turned the car off as the brakes had not come back. I sat in the driveway blocking it. As I sat there I checked the screen for any error messages or warnings and saw none. After about 10 or 15 minutes I tried the pedal again and got pressure. I was able to start the car and pulled it into the parking spot. I then called Totota roadside service and had the car towed to my house. Today as instructed by Toyota service they sent a tow truck to my house to tow it to the dealership service department. The service manager checked something and said nothing showed up but would have the tech check everything out.

- Lanham, MD, USA

problem #1

Jan 212024

Highlander

  • miles
Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn-??t even have sunroofs.

- Prairieville, LA, USA