1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
95,000 miles

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problem #1

Aug 082013

Highlander Hybrid 6-cyl

  • 95,000 miles
The driver's door power window switch is defective and dangerous. The driver window will surprise by rolling itself down at any time. Also, white smoke has come out of it once. It's happened overnight lately, at first I was surprised, I couldn't remember leaving the window down. So I put a piece of scotch tape at the top of the window joining the door frame as proof I left the window up.. the tape proved itself 5 times so far. Toyota has recalled 7.4 million other vehicles for this exact same problem, they insist that the issue isn't covered by recall for my vehicle. I don't understand this since the vehicle's behavior exactly fits the description of the recall. I called Toyota at 18003314331, spoke at length with [xxx] for issue number [xxx]. they have no reason or explanation that makes any sense to me. Please advise. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Diego, CA, USA

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