1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 89,016 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Toyota Highlander hybrid. The contact received a notification of NHTSA campaign id number 13V396000 (hybrid propulsion system) however, the contact was unable to have the vehicle serviced under the recall because the remedy part would not be available until January 7, 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Walnut Creek, CA, USA
We were accelerating under full power onto us 101 on the northbound on ramp from ca 41 when the vehicle lost all power, steering and air conditioning. Oncoming traffic was able to steer around us to avoid collision and we were able to steer to the side of the highway and roll to a stop on the next off ramp. Warning indicators on: Hybrid system, brakes, stability control, and return to Toyota dealer. Towed to dealer. The dealer determined with Toyota technical assistance that inverter assembly (G92A0-48100) failed and needed replacement. Vehicle is out of warranty due to milage. We were charged $8244.77 for a new inverter assembly plus installation. We were lucky to avoid an accident. This kind of failure is dangerous.
- Ridgecrest, CA, USA
I accelerated from a stop sign to 45 mph. Just as I reached speed I heard a pop come from the forward engine bay and got all different warning lights in the display. Luckily the vehicle continued to roll and I was able to get out of immediate danger. The light said check brake system, check hybrid system, and check svs. I got vehicle towed to a Toyota dealership were it took them 3 days to tell me it was the hybrid inverter which costs around $8500. After some research I found there are many other people out there having the same issue, so I called Toyota corporate and filed a complaint.
- North Las Vegas, NV, USA
I entered a gas station and my car just stopped. It would not restart and was towed to northridge Toyota (northridge, ca) where I was informed the "inverter" failed, and only replacement by a Toyota service center may be made due to internal component high voltage parts, at a cost of $8,244 + labor in the amount of $660. I investigated on-line and discovered numerous complaints of the same "inverter failure". following up with Toyota motor corporation, I was informed they knew of the "inverter failures in the 06-07 models and issued a recall for those hybrid models affected by this component however no further recall has occurred to date. I feel lucky I wasn't in an intersection or a dangerous situation where complete power train failure can occur at any time with this failed Toyota component.
- West Hills, CA, USA
While at the Toyota dealer for service, the dealer took the car for a test drive prior to the service and upon returning to the dealer lot the car died - no power. Dealer diagnosed as a bad inverter, ballpark repair cost is $9500. Besides being a serious safety issue, I cannot understand how a modern car can contain a critical component that costs $10K to replace that has no maintenance in the maintenance schedule or other diagnostics to alert the driver of pending catastrophic failure that may strand them in an extremely unsafe location (I.e. middle of the freeway). I hope that NHTSA investigates the 2008 Highlander hybrid inverter failures documented on this site and Toyota is held accountable for this serious safety hazard and extremely costly defect.
- San Jose, CA, USA
The contact owns a 2008 Toyota Highlander hybrid. The contact stated that while in reverse, the vehicle stalled with the illumination of the check hybrid and check brake system warning lights. The vehicle was taken the to the dealer for diagnosis where it was advised to the contact that the power inverter needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 2,860. Kmj
- Richmond , VA, USA
- Landsdale, PA, USA