Technical Service Bulletins (TSBs) for the 2017 Highlander Hybrid are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #T-SB-0211-17_Rev

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154793

      TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Read More »

    • TSB #T-SB-0211-17_Rev

      Date Announced:
      FEB 23, 2018
      NHTSA ID:
      #10130005

      TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Read More »

    SUSPENSION:REAR

    • TSB #T-SB-0211-17_Rev

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154793

      TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Read More »

    ENGINE (PWS)

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    HYBRID POWERTRAIN

    • TSB #T-SB-0162-13_Rev

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10129204

      TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. Read More »

    POWER TRAIN

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    ELECTRICAL SYSTEM

    • TSB #T-SB-0134-16-Rev

      Date Announced:
      JUL 01, 2019
      NHTSA ID:
      #10164330

      TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. Read More »

    • TSB #T-TT-0414-16-Rev

      Date Announced:
      FEB 28, 2019
      NHTSA ID:
      #10155247

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0162-13_Rev

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10129204

      TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. Read More »

    • TSB #T-TT-0399-16

      Date Announced:
      JUN 09, 2016
      NHTSA ID:
      #10134075

      TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself. Read More »

    • TSB #T-SB-0043-16

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10096955

      TSB: HYBRID VEHICLES ARE EQUIPPED WITH 2 TYPES OF BATTERIES: HYBRID VEHICLE (HV) BATTERY; 12-VOLT AUXILIARY BATTERY. Read More »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #T-SB-0039-16 REV

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10106049

      TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. Read More »

    • TSB #TSB-0039-16 Rev1

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10134102

      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »

    • TSB #T-SB-0043-16

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10140592

      TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. Read More »

    • TSB #T-SB-0039-16

      Date Announced:
      MAY 13, 2016
      NHTSA ID:
      #10093003

      TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. Read More »

    • TSB #T-SB-0039-16

      Date Announced:
      MAY 13, 2016
      NHTSA ID:
      #10140588

      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »

    VISIBILITY

    • TSB #T-TT-0503-18_Rev

      Date Announced:
      AUG 22, 2018
      NHTSA ID:
      #10145739

      TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop ... Read More »

    STRUCTURE:BODY:DOOR

    • TSB #T-SB-0127-18

      Date Announced:
      SEP 28, 2018
      NHTSA ID:
      #10145768

      TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Read More »

    • TSB #T-TT-0478-18

      Date Announced:
      JAN 30, 2018
      NHTSA ID:
      #10129225

      TT: Some vehicles may experience a condition in which the LH or RH front door outside molding exhibits a gap, looseness or separation from the outer door panel. Read More »

    • TSB #T-SB-0304-17

      Date Announced:
      OCT 27, 2017
      NHTSA ID:
      #10123420

      TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria ... Read More »

    TIRES

    • TSB #T-SB-0042-16

      Date Announced:
      MAY 16, 2016
      NHTSA ID:
      #10106600

      DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. Read More »

    • TSB #T-SB-0042-16

      Date Announced:
      MAY 16, 2016
      NHTSA ID:
      #10140590

      TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »

    WHEELS

    • TSB #T-TT-0528-19

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155237

      TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue. Read More »

    • TSB #T-SB-0042-16

      Date Announced:
      MAY 16, 2016
      NHTSA ID:
      #10140590

      TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »

    LANE DEPARTURE

    • TSB #T-TT-0503-18_Rev

      Date Announced:
      AUG 22, 2018
      NHTSA ID:
      #10145739

      TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop ... Read More »

    BACK OVER PREVENTION

    • TSB #T-TT-0568-19

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164917

      TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. Read More »

    EQUIPMENT

    • TSB #T-TT-0414-16-Rev

      Date Announced:
      FEB 28, 2019
      NHTSA ID:
      #10155247

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0127-18

      Date Announced:
      SEP 28, 2018
      NHTSA ID:
      #10145768

      TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Read More »

    • TSB #T-TT-0414-16-Rev

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10150015

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0304-17_Rev

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10131713

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      APR 13, 2017
      NHTSA ID:
      #10142500

      Update on Technician Certification Requirements Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10131858

      Update on Technician Certification Requirements Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      JAN 12, 2017
      NHTSA ID:
      #10152214

      Update on Technician Certification Requirements. Read More »

    • TSB #Safety Recall an

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10145776

      Update on Technician Certification Requirements. Read More »

    • TSB #T-SB-0045-16

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096870

      TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. Read More »

    • TSB #T-SB-0043-16

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10140592

      TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. Read More »

    • TSB #T-SB-0039-16

      Date Announced:
      MAY 13, 2016
      NHTSA ID:
      #10140588

      TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »

    • TSB #T-SB-0037-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10092983

      TSB: SOME 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH A SMART KEY SYSTEM, WHICH ALLOWS THE CUSTOMER TO ENTER AND START THE VEHICLE WITHOUT USING A MECHANICAL KEY. Read More »

    • TSB #T-SB-0038-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10140585

      TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #T-TT-0583-19

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169435

      TT: Some customers who have upgraded their iPhone« to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      APR 30, 2019
      NHTSA ID:
      #10159739

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-TT-0414-16-Rev

      Date Announced:
      FEB 28, 2019
      NHTSA ID:
      #10155247

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-TT-0414-16-Rev

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10150015

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #T-SB-0080-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10164345

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #T-SB-0033-14-Obs

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10164346

      TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      APR 30, 2019
      NHTSA ID:
      #10159739

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-SB-0044-16_Rev

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10154800

      TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. Read More »

    • TSB #T-SB-0134-16_Rev

      Date Announced:
      OCT 30, 2017
      NHTSA ID:
      #10123430

      TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Read More »

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10131858

      Update on Technician Certification Requirements Read More »

    • TSB #Safety Recall an

      Date Announced:
      JUL 21, 2016
      NHTSA ID:
      #10145776

      Update on Technician Certification Requirements. Read More »

    • TSB #T-SB-0045-16

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096870

      TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #T-SB-0080-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10164345

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. Read More »

    • TSB #T-TT-0442-17_Rev

      Date Announced:
      APR 30, 2019
      NHTSA ID:
      #10159739

      TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. Read More »

    • TSB #T-SB-0038-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10092985

      TSB: 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVER┐S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. Read More »

    • TSB #T-SB-0038-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10140585

      TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. Read More »