8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,979 miles

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problem #1

Feb 222010

Land Cruiser

  • 4,979 miles
My husband and I own a 2007 Toyota landcruiser. It has 46,000 miles on it. We have taken it in for service on several occasions as the front end of the car will drop down, the vsc and traction control light come on, and the car is uncontrollable to drive. This has happened 5 times, all at completely random times. The first time it happened was at 4,900 miles. One time it happened and we driving 75 mph down hwy 5. thank goodness we were driving on a straight road or no telling what could of happened. Another time the suspension collapsed and a front axle broke. The axle was repaired, but the source of the problem was not found. This last time it happened was on 2-22-10. I drove it immediately over to chuck patterson Toyota in chico, ca. They put it on their computer to test it and we were told they had no code to fix it. They told us to call Toyota and they would do the same to try and remedy the problem. After more then a week of getting the run around they told us we needed to pick up our car as they can not fix the it!!! on top of this recurring problem we are on our 3rd set of tires, two of which have been rated 50,000 mile. We have applied for arbitration. We are completely dissatisfied with chuck patterson Toyota and Toyota. We feel Toyota is ignoring our case. We cannot believe we were asked to come get our vehicle and it would be dealt with then (the 6th time). We feel the vehicle is unsafe for our family to drive. In addition, because of the service records and the faulty suspension being recorded numerous times, we cannot sell or trade the vehicle with a good conscience knowing that the suspension could collapse at any given time!!

- Chico, CA, USA