10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My brand new Land Cruiser has random extremely hard downshifts when coming to a stop. It is so jolting that it lunges the car forward and could potentially cause me to rear end someone. It doesn-??t happen every time I come to a stop but it does seem that coming to a quick stop such as emergency braking or braking after faster driving makes it more likely to happen. There are no warning lights on the dash and I haven-??t had it checked out by Toyota because I am quite positive they will tell me nothing is wrong because they probably won-??t be able to replicate it on their quick test drive. I am sick of these issues on new cars that are unable to be replicated by technicians. This is a serious safety issue.
- Goodlettsville, TN, USA
The vehicle hesitates on flat roads at steady speed. The hesitation is noticable especially at around 25mph. The hesitation seems to be strong with the air conditioning on, and while in drive. When the gear is manually selected and the air conditioning is off, the hesitation is less noticeable. Hesitation is particularly strong and erratic when the engine and transmission are cold and the vehicle is going up a a steady incline with a gradual acceleration.
- Piedmont , CA, USA
Transmission failure at 2,600 mi under low speed. The vehicle lost momentum and revved before catching gear causing an intense jerk feeling like it had been rear-ended. Immediately following the jolt multiple errors were displayed across the dash including Drive-Start Control Malfunction, PKSB System Malfunction, Hybrid System Malfunction, DRCC & PCS system malfunction screens along with orange indicators for the brake system warning, driving assist, DRCC & PCS. I was able to drive the vehicle in limp mode, as the transmission wouldn't shift up or down, to my local dealer who was able to verify multiple Pressure Control Solenoid error codes. After conferring with Toyota Engineering, they recommended a full transmission and torque converter replacement. Parts aren't readily available and the repair is expected to take between 4-8 weeks as they wait for new parts to come off the assembly line. The dealership has provided me with a loaner vehicle and all work is covered under warranty.
- Walla Walla, WA, USA
- New Orleans, LA, USA