5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,840 miles

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problem #2

Jun 162005

Matrix 4-cyl

  • Automatic transmission
  • 38,550 miles
Check engine light came on. Took my Matrix to dealer the very next day(am).diagnosed as faulty charcoal fuel canister. Dealer informed me that the repairs would cost $430 and that the problem is caused when the gas tank is "topped-off" when being filled completely.since the vehicle is beyond the 36,000 mile warrantee, I'm expected to pay for the repair. I don't think that it's good or fair customer service. Especially, since it's illegal in the state of NJ to fuel your own vehicle, and then becomes a circumstance beyond my control.Toyota needs to make people aware of this problem or fix it! from reading on the internet, it's a very common problem in most of Toyota's product line.

- Haskell, NJ, USA

problem #1

Dec 292002

Matrix 4-cyl

  • Manual transmission
  • 1,130 miles
While driving, consumer attempted to make turns and steering was very hard. Consumer visually noticed a fluid leaking from under vehicle. Dealer diagnosed that the power steering pump had failed. Ts the next day, consumer noticed more fluid leaking. Dealer replaced crankshaft and keyway. Dome lit inoperative. Bulb replaced. Check engine light was on. Dealer found evaporative system malfunctioned.

- Hayward, CA, USA