10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 17,504 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Toyota Matrix (na). The dealer informed the contact that a bike rack could be placed on his vehicle. While driving 60 mph, the bike rack pulled apart the back door metal and loosened the bolts. The dealer stated that Toyota corporation will decide whether or not to repair the door. The current mileage was 36,239 and failure mileage was 35,009.
- Philadelphia, PA, USA
- Pompano Beach, FL, USA