10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,005 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2004 Toyota Corolla matrix. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V286000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 170,000.
- Greensboro, NC, USA
The contact owns a 2004 Toyota Matrix. The contact received a notification of NHTSA campaign number: 15V043000 (air bags) however, the part was not available for the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16 updated 05/14/18
- Ridgefield, WA, USA
Takata recall I received a letter from Toyota about a recall concerning my vehicle. In this letter, it states that my local dealership is stocked ( with a sub-wire harness and SRS ECU ) and ready to complete my repair. I showed up to my local dealership on 12/12. I was told that the parts needed are not actually in stock and needed to be ordered. Possibly taking up to two weeks. After pointing out the difference in what what they are telling me versus what the notice states, I was dismissed. This recall is a very important recall that received much press due to the fact that the airbags may deploy without warning, causing injury. My main complaint is with the dealership's overall concern with the recall process. When I spoke to the service manager, I was told I wasn't understanding the notice completely. To remedy this situation, I would like someone to contact joe myers Toyota dealership in houston to see if they are indeed handling this type of recall properly.
- Cypress, TX, USA
Toyota istaking to long to send parts for repair to South Dakota Toyota dealers for know and reported faults that could lead to injury and/or death.
- Madison, SD, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Milwaukee, WI, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Indianapolis, IN, USA
Tla* the contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure....updated 01/20/16 03/19/18; 05/15/18
- Kansas City, MO, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Winter Garden, FL, USA
2004 Toyota Corolla matrix. Consumer writes in regards to front passenger airbag inflator module recall notice issues. The consumer would like to disconnect the passenger air bag.
- Seattle, WA, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Justice, IL, USA
The contact owns a 2004 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 13V029000 (air bags) and 15V286000 (air bags); however, the parts needed to perform the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- St. John, IN, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Winnetka, CA, USA
The contact owns a 2004 Toyota Matrix. The contact stated that the air bag warning light illuminated continuously. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 161,000.
- El Paso, TX, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Updated 09/18/15 the consumer stated the air bag never deployed in two separate head-on collisions. The consumer has since traded the vehicle. Updated 09/22/15
- Long Beach , CA, USA
The contact owns a 2004 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags), 14V043000 (power train), and 13V029000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Laguna , CA, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the contact stated that the rear seat belts failed to retract and were loose when latched. The dealer was not made aware of the failure. The failure mileage was not available. Updated 09/11/15 updated 11/07/2017
- Portland, OR, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Brooklyn , NY, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of a manufacturer recall related to the air bag and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
- Wayne, NJ, USA
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 14V350000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Woodbridge, VA, USA
- Sterling, MA, USA