10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
464,036 miles

About These NHTSA Complaints:

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problem #6

Feb 152020

Matrix

  • 2,300,000 miles
My friend was driving down southside when his car began to uncontrollably accelerate and he lost all his power assist features like power steering and brakes it caused him to be T boned by a SUV no airbags deployed and he almost died I just want this to be resolved I dont want this to happen to someone else

- Jacksonville, FL, USA

problem #5

Sep 092016

Matrix

  • 15 miles
Estava en el estap enla calle cherri en ukiah cal, parada esperando Y mirando queno biniera carro para dar buelta a mano derecha ala caye state str, novenia carro en el primer carril para dar buelta a mano derecha, solte el freno para pizar el aselerador, escuanto solte el freno el carro SE aselero trate de frenar pero los frenos no funcionaron Y pege con el otro carro que estava en el otro carril tuve que darlebuelta al bolante asia mi mano derecha los frenos no funcionaron cayi en un hoyo Y las yantas SE atascaron, nunca salieron las bolsas de hayre mi hijo Y yo nos lastimamos del cueyo, mi carro quedo inservivle, mi hijo de 16 aos que hiya conmigo en el asiento del pasajero selastimo el cueyo Y sufre de dolor de caveza, mequede sin carro, la aseguransa nome arresuelto nada asta este momento. Gracias

- Ukiah, CA, USA

problem #4

Sep 292016

Matrix

  • 192,200 miles
I encountered a flat tire. I pulled the tire off and placed the spare on. The brake drum came off the car and remained housed in the wheel well. After placing the spare on, I drove about 30 miles to my mechanic with no brake drum. I encountered extensive damage to my break system. The vehicle was stationary when changing the tire and in motion when brake system damage was done.

- Manor, TX, USA

problem #3

Apr 222016

Matrix

  • 100,000 miles
Reporting suspicious car behavior, in response to recent concern for car hacking and cyber attacks on cars.

- Woodbridge, VA, USA

problem #2

Jun 012015

Matrix

  • 100,000 miles
The contact owns a 2005 Toyota Matrix. While driving 55 mph, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag sensor failed. The vehicle was not repaired. The contact also stated that while driving approximately 55 mph and depressing the brake pedal, the brakes failed causing the vehicle to drive into an intersection. The vehicle was taken to a dealer who was unable to duplicate the failure but replaced the master brake cylinder however the failures persisted. The recall notice for NHTSA campaign number: 15V285000 (air bags) was received in August 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 100,000.

- Elizabeth City , NC, USA

problem #1

Dec 032014

Matrix

  • 92,000 miles
Air bag panel light has been coming on and off. The model year is 2005, but the car was made possibly in 2004. The dealer refused to inspect without charge then telling me that recall is for not this model year. The brake, when the ABS is on in snow conditions, car take too long to stop, keeps kidding. Also engine revs without driver input when stopped or idling. Toyota dealer denied, to be their problem.

- Prospects Heights , IL, USA