10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,633 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
ECM failure on 2005 Toyota Matrix. Caused lurching, acceleration changes during automatic gear shifting., causing unsafe driving by driver. Dealer said vehicle out of warranty and mileage too high (80,500) for them to replace at their cost.
- Beaumont, TX, USA
The contact owns a 2005 Toyota Matrix. While driving approximately 65 mph on normal road conditions, pressure was applied to the accelerator pedal followed by harsh shifting and excessive vibration. The check engine warning indicator illuminated intermittently on the instrument panel. The vehicle has not been repaired. The contact is in the process of notifying the manufacturer. The failure and current mileages were 82,000.
- Rocky River, OH, USA
Took car to dealership in July, 2006, because the A/C was blowing hot, a check engine light had come on, and it wasn't always starting, and/or sputtering while driving. They replaced the fuel pump, a new A/C control switch, and a sensor in the engine because the check engine light would not go off and they could find nothing else wrong. Repairs occurred over a two week period with me having to return the car to the same dealership for service for the same three complaints a total of three times- A/C blowing hot, check engine light on, and sputtering when driving/hesitation when starting. I also have a fourth complaint of a popping noise in the engine which to date has never been resolved. I also had a 30K mile service done at this time. Problems began to reoccur the first week of October 2006, and I made another appointment with a different dealership. Took the car in, they had the car for three days and could not duplicate any of the problems I was complaining about. I was dissatisfied by the lack of service both on the car and customer related. Picked the car up with no diagnosis or repairs having been made. Within four days, the car began acting up again and shut down completely on the Florida turnpike resulting in a tow 35 miles back to my house and then another 15 or so miles to the dealership. Determined the problem to be "engine sludge" and as it stands right now I am being told that the entire engine needs to be replaced at my expense. My problem has not reached a final resolution/decision with Toyota but I am disgusted beyond belief about the entire experience.
- Apopka, FL, USA
Started car to go to work and engine caught fire. Fire dept came and put the fire out but the fire burned the engine and burned into the driver side of the car burning through the floor board and dash.
- Petaluma, CA, USA
The clutch was difficult to depress/to engage the starter. The consumer stated that there was a problem when trying to work the clutch because there was not enough room in the floor area, and the wheel well made a hump in this area. Also, the vehicle was designed with a foot rest that the consumer had removed because it made it more difficult to drive. On several different occasions the vehicle stalled. Twice it put the consumer in dangerous situation although, there were no accidents. The first time was in August 2004. The second time was in September or October 2004. When the consumer took vehicle to a dealer they basically told him they could not find the stalling problem. When he contacted the manufacturer, they told him basically the same hing. The consumer stated he believed that the area problem was a design flaw.
- Charlottesville, VA, USA
- Manchester, NY, USA