10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 508,235 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Clock, HVAC switches blink on and off intermittently regardless of vehicle movement. Power locks work intermittently including when vehicle is put in gear. It almost seems like a electrical short but it comes and goes. This problem resembles the multitude of complaints regarding this make and model. There is also a vibration in the steering wheel at highway speeds which also resembles a multitude of complaints regarding this make and model. I am surprised after reading the numerous electrical complaints that Toyota has not offered a remedy or recall.
- Hilton Head Island, SC, USA
While driving the car stalls. Mainly the issue appears to happen when turning. Suddenly, and only occasionally, the car dies while turning. All lights are lost and power steering gives out. Since the lights on the car and the power steering give out, it is a scary issue. We have to put the car in neutral (since we're driving) and restart the engine. Back in 2010 we brought our car in for the 2010 recall where they replaced the part, although we never had a stalling issue then. Our car is still at the dealership being looked at but we were told by Toyota corporate that this isn't an issue related to the 2010 stalling recall, so it would not be covered even if the same part that was replaced during the recall is the one that needs to be replaced again. Additionally, the dealership is having trouble identifying the cause of the issue.
- Clearwater, FL, USA
I was headed to work like I usually would M-F then out of no where the steering wheel had locked. This caused the car to loose control. The car all of a sudden was spinning around and eventually it flipped landing on its side. To top it off none of the air bags deployed! I was pulled out of the car my whole body aching, especially my arms. This was because I was holding on for dear life praying that I will come out of it alive. Luckily, no one was in the car but myself, but I know I do not need this to happen to me twice so I will no longer will purchase a Toyota.
- Moreno Valley , CA, USA
Steering component problems have led to excessive cupping/tire wear on 2005 Toyota Matrix (29,000 miles). Have complained about steering issues since purchase (original owner) and was always told there was no problem. Dealer acknowledges problems - sometimes - but cannot find issue and resolve. I feel this is a significant safety issue.
- West Allis, WI, USA
- Jacksonville, FL, USA