10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
New 2005 Toyota Matrix chewed up the factory (Continental conti-touring) tires in short order (caused "cupping"). dealer said there was nothing they could do - it was my problem and not a problem with Matrix and we'd have to buy new tires. Complained several times after that but was blown off each time. My research now shows that this is a known problem on this model, that Toyota even has a shim and adjustment kit available but continues to deny it to customers and refuses to issue a recall.
- Venice, FL, USA
- Seattle, WA, USA