10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 56,486 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Toyota Matrix. While pulling into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into an apartment building. The driver stated that the brake pedal was depressed during the failure. The front end of the vehicle was severely damaged, but the air bag did not deploy. The driver sustained a fractured sternum, which required medical attention. The vehicle was towed to the contact's home. The cause of the failure was not determined. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced for both unintended acceleration and an unknown air bag recall. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 40,000. The VIN was invalid.
- Lawrence, KS, USA
The contact owns a 2010 Toyota Matrix. While exiting the freeway, the vehicle accelerated without warning. The contact depressed the brake pedal to the floor, but the brakes failed to stop the vehicle. As a result, the contact crashed into another vehicle. A police report was filed. The vehicle was towed to the contact's residence and then to a collision lot. The vehicle was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
- Newark, CA, USA
The contact owns a 2010 Toyota Matrix. The contact stated that while stopped at a traffic stop, the vehicle exhibited an abnormal increase in engine rpms. The contact took the vehicle to the dealer for diagnostic testing where the dealer could not duplicate the problem. The vehicle was not repaired and the failure persisted. The failure mileage was 5,800.
- Columbia, SC, USA
Two problems, 1) accelerator is hard to modulate when starting from a stop, will go at higher speed than wanted. 2) once in a while when coming to a stop, the brakes feel like they pulse, or the vehicle just hit a small patch of ice when there was no ice. A weird feeling. I don't know if the car actually goes a few feet further than I wanted it to or if there is just a pulse that makes you feel that way.
- Ellicott City, MD, USA
- Reynoldsville, PA, USA