10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,338 miles

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problem #36

Sep 282018

Matrix

  • 40,000 miles
The contact owns a 2010 Toyota Matrix. While pulling into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into an apartment building. The driver stated that the brake pedal was depressed during the failure. The front end of the vehicle was severely damaged, but the air bag did not deploy. The driver sustained a fractured sternum, which required medical attention. The vehicle was towed to the contact's home. The cause of the failure was not determined. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced for both unintended acceleration and an unknown air bag recall. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 40,000. The VIN was invalid.

- Lawrence, KS, USA

problem #35

Nov 272017

Matrix

  • 68,000 miles
Takata recall. Nothing has happened yet, but I was not notified about the recall at all. I happened to find out about it online and my car is included in the recall.

- Hermann, MO, USA

problem #34

May 082017

Matrix

  • miles
"takata recall". I purchased the vehicle on 4/27/2017. I received a recall notice approxiamately 1 week later. I called the dealer I purchased it through, they told me when I receive a letter from Toyota that the airbags are available, to call back. It has been almost 5 months and the vehicle has not yet been repaired. I really would like my car repaired soon, as the weather here in rochester is going to get snowy in the next few months. I want to feel safe in my car, as I Transport my daughter that is 3 1/2 years old. Can you please give me some guidance as to how I can get my vehicle repaired soon?

- Rochester, NY, USA

problem #33

May 152017

Matrix

  • miles
The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V689000 (visibility) and 16V340000 (air bags); however, the remedy parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer was contacted and the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Littleton, MA, USA

problem #32

Aug 272016

Matrix

  • miles
Takata recall - I have contacted several Toyota dealerships in my area (baton rouge, la), some of them more than once. None of them are able to do the airbag recall, claiming they do not have the necessary part and do not know when they will have it. This has been going on for probably about a year now. One of them actually suggested that the remedy was to prevent anyone from sitting in the front passenger's seat. I have a wife and 2 small children; that is not an option, and it was ridiculous and insulting to suggest it. I bought a car with 4 doors and (at least) 4 seats for a reason, and that's what I expect to have. Totally unacceptable answer there. Anyway, I have been unable to resolve this with the local dealerships, so I am filing a complaint here. I wish I had found out about this form 6 or 9 months ago. Thanks in advance.

- Walker, LA, USA

problem #31

Jul 112017

Matrix

  • miles
The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (autonation Toyota hayward located at 24773 mission blvd hayward, ca 94544 510-224-4854) was contacted and confirmed that the parts were not available for the recall remedy after the contact left the vehicle at the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hayward, CA, USA

problem #30

Jul 012016

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The roseville Toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sacramento, CA, USA

problem #29

May 232016

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Toyota of fayetteville, ar) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.

- Springdale, AR, USA

problem #28

May 232016

Matrix

  • miles
Takata recall recall was on May 23, 2016, over one year ago, no action from Toyota

- Pauma Valley, CA, USA

problem #27

Jun 092016

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to Toyota of berkeley (2400 shattuck ave, berkeley, ca 94704) and downtown Toyota of oakland (4145 broadway, oakland, ca 94611) who stated that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Albany, CA, USA

problem #26

Jun 172017

Matrix

  • 72,000 miles
Takata recall. It has been more than a year since receiving the notice of problem and it has still not been resolved.

- El Segundo, CA, USA

problem #25

May 302016

Matrix

  • miles
Takata recall - it's been over a year we've been waiting for Toyota to provide parts for this recall - at least ventura Toyota reports they are still not available. This is a very dangerous situation. We need to get this repaired. Note - recall number 16V340

- Ojai, CA, USA

problem #24

May 232016

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Launders motors company was contacted and confirmed that the parts were not available for the recall remedy. The contact called the manufacturer, but there was no answer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Little Rock, AR, USA

problem #23

May 232016

Matrix

  • miles
Takata recall, I a was informed by Toyota that my car was a recall because of the passenger sideairbag. I called Toyota in deerfield beach fl. Several times and they told me the part hasn't come in yet. I drive my famly and friends around and worry about their safety! what to do?

- Boca Raton, FL, USA

problem #22

Mar 272017

Matrix

  • miles
Takata recall no remedy for my passenger airbag yet. Its taking too long. I cant have a front passenger with me.

- Oakwood, GA, USA

problem #21

Jul 222016

Matrix

  • 69,186 miles
Takata recall - no remedy has been provided and it has been eight months. The car was brought to the local dealer in July 2016 and as it was the family car we were urged to turn over the vehicle to the dealer in favor of a long term rental car until they were able to fix it. We have not heard anything ifrom Toyota since and no one at the local dealer can tell us anything in regards to timeline for the remedy.

- Ventura, CA, USA

problem #20

Jan 162017

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) for the front passenger side air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Canarillo, CA, USA

problem #19

Feb 012016

Matrix

  • miles
Takata recall. Attached notice received Feb 2016. Toyota recommends not having anyone in the passenger seat. It's been approximately one year and a remedy is still not yet available.

- Vallejo, CA, USA

problem #18

Jan 192016

Matrix

  • miles
My car is having an excessive oil consumption on which is a problem that Toyota dealers are fully aware of and are not willing to do anything to fix the problem. Is unacceptable that a car with only 35,000 miles on it consumed all the oil out before it reaches 4,500 miles for service requirement. Government needs to do something about this fraudulent dealers whom are taking advantage of people like me and stating that according to Toyota protocol there is not problem with the car if its consuming all the oil out after the 2 test Toyota performs. And they do not want customers to go with a private mechanic to perform the test because they take all of their liability off if someone else beside Toyota mechanics touch the car. It's obvious they are hiding something again. Please help.

- San Francisco, CA, USA

problem #17

Jun 022016

Matrix

  • miles
Takata recall. The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 15V689000 (visibility) and stated that the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experience a failure. Part distribution disconnect. VIN tool confirms part not available.

- Fernandina, FL, USA

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