2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles

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problem #1

Aug 202014

Matrix 4-cyl

  • 80,000 miles
I own a 2010 Toyota Matrix. The driver's seat belt buckle does not function properly, and often doesn't allow the locking/closing of the buckle and belt. That is, the buckle doesn't allow for safe, complete use. I contacted the local Toyota dealership in ventura approx. 2 weeks ago, and the Toyota of America corporation on Sept. 12, 2014, but both refuse to replace the broken buckle for free because they say it's not a recall item. I think this should be recall item because it poses a safety hazard. Please make this a safety recall item as it poses a risk of injury or death, and please assist me in getting it replaced and fixed without my incurring a fee. Thank you.

- Ventura, CA, USA

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