10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,099 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving speed less than 25mph on familiar surface street with need to stop for a car about 75 feet (estimate) in front; should have been an easy stop; applied brakes but car accelerated (I think only electric motor); further brake pressure did not stop the car, continued to accelerate (estimate 30 mph); fender bender crash of driver side front fender into passenger rear fender and side bumper. Very familiar with car (19 years driving it) and very familiar street near my home; confusion was not a factor; no airbags on either car activated; I was able to stop when I was beyond the struck vehicle. I plan on not driving car further and have asked Toyota dealer to take it back for junk without a definite reply so far
- Daly City, CA, USA
I have always had problems with the brakes on the Prius, but the dealer keeps telling me there is nothing wrong with it. Yet you first hit the brakes on they are ok, but if you have to hit them hard - no brakes...yet the dealer can't find anything wrong with it. "the computer doesn't show anything wrong" I guess I will have to kill someone before I can get them to listen and fix the problem. The last 12 years have been a nightmare......why can't we get them to recall this" I seen so many people you complain about the same thing yet nothing is done"
- Shamjon, NC, USA
While decelerating and driving over speed bump/raised cross walk, brakes feel like they release and the car surges forward. Has happened on a regular basis when similar conditions exist (pot holes, or anything that might cause loss of traction on 1 wheel). Dealer insists that this is "normal" for anit-lock brakes. Really just a matter of time before it results in rear-ending someone due to unexpected surge.
- Framingham, MA, USA
- Austin, TX, USA