2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Toyota Prius. The contact stated that the brake indicator on the instrument panel remains illuminated, regardless if the brakes are engaged or not. The vehicle has been to the dealer three times and they discovered a leak in the brakes. Brake fluid was added to remedy the failure, but the indicator illuminated again a few days later. The vehicle was taken back to the dealer and they informed him not to worry about the failure. There was no attempt to repair the failure. Weeks later, the contact took the vehicle back to the dealer and they discovered that the brake activator failed. The vehicle was out of warranty; therefore, the contact would be responsible for the repairs. He refused to pay for the repairs and the manufacturer will not assume responsibility. In addition, the check engine lamp in the vehicle has also illuminated. The dealer stated that they would have to replace the fuel tank, but was unsure if that would permanently remedy the issue. Both of the defects have not yet been repaired. The failure mileage was 100,000 and current mileage was 120,000. Updated 3/11/09 updated 03/16/09.
- Rio Rancho, NM, USA
On May 4th, 2008, at or around 12:30 pm, I was driving my 2002 Toyota Prius normally. The hybrid system gave me a trouble light prior to leaving an auto parts store parking lot; however, I attributed the warning light to a recently replaced charcoal canister and dismissed the warning light, believing it to be related to the recently replaced part. I left the parking lot and proceeded on to my destination, which was my house, about 2 miles away from the store. Without warning, and safely on a street with little traffic, as I was driving up a slight incline, the engine failed to start. The hybrid system is designed to run primarily on the electric motor driving the wheels and use the internal combustion engine (ice) for added power when the electric motors do not provide enough power. However, in my situation, the car needed more power, and the engine failed to start. I tried multiple times to get the engine to start by cycling the gas pedal, but to no avail - the ice still would not start. I had to pull the car over, shut it off, and restart the car to get the ice running again. Normally I would not be this concerned about this problem, but had this issue occurred in heavy traffic, the car would have been a hazard to the occupants as well as other drivers on the road - the loss of the ice in a critical situation could lead to an automobile accident, especially if ice power is lost at a critical time, such as accelerating onto a busy freeway. Because of this potential safety issue it is my belief that any year or model of the Toyota Prius is unsafe to drive on the road as the ice can be unreliable, which could potentially lead to automobile accidents. I did not take the car to be repaired nor did I attempt to resolve the issue; on May 5th, I traded the Prius in for a different vehicle.
- Opelika, AL, USA
After parking vehicle and returning back to it later vehicle started up, but then stalled. After stalling vehicle did not restart until the next day. Dealer has examined the vehicle five times and was not able to resolve the problem. Also, gas tank and steering links had been replaced.
- Zebulon, NC, USA
- East Meadow , NY, USA