10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,560 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2005 Toyota Prius, new Nov. 2004, current mileage 11,100 miles, incident Aug. 13, 2005, 9:10 pm. Driving for 30 minutes at a steady rate of 45 mph on rte. 78, 11/12 tank of gas, no air conditioning or radio on. Auto hestitated. Dashboard symbols indicated problem: Brake failure, check engine, hybrid system failure. Another symbol was on computer screen - car with line drawn vertically through it. Battery usage indicator was disappearing. This all occured within minute or less. Pulled into a noco gasoline station. Put car in park but couldn't get the power off that kept the dashboard lights, headlights, air conditioning, horn on. Couldn't restart my car. I could only put my car into nuetral or park. Auto towed to the closed Toyota dealership. Dashboard lights remained on. Unable to start the car or to lock the door manually or with the keyless system. Sunday, checked the carand the dashboard lights were off but I still couldn't start the car or lock the doors. Monday, explained my problem to service manager. This is what was done: New battery installed. No reprogramming of the ECU because the computer memory was gone due to this failure. Manager did not seem to understand what I meant about reprogramming the computer although said received all service bulletins from Toyota. Asked for a copy of the work order for my records but he said he had to still figure out hours and so would send me a copy at a later date.. he explained the replaced battery communicated with the hybrid system and was sure this was the cause of the power failure. I had hoped the ECU would have been reprogramed. It wasn't. special service campaigns 40A or 40 D are unknown to me. My vehicle has shown no problems during the last five days. Can I get my computer reprogrammed" is it necessary? recall going to be issued" I'm not safe!
- Lockport, NY, USA
- Huntington Woods , MI, USA