MY TOYOTA PRIUS WAS PARKED OUTDOORS AND THE REAR WINDOW SHATTERED SPONTANEOUSLY FOR NO APPARENT REASON. I CALLED TOYOTA HQ IN TORRANCE, CA AND THEY SAID MY CAR WAS OUT OF THE WARRANTY PERIOD. I TOLD THEM THAT THIS IS A SAFETY ISSUE AND THAT THE WINDOW SHOULD BE REPLACED BY TOYOTA AT NO COST TO ME. THEY SAID THAT THERE IS NO PROGRAM TO FIX THE WINDOW. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND THEY REPEATED THE SAME ANSWER. I FILED A COMPLAINT WITH THE NHTSA. I HAVE DONE A SEARCH ONLINE AND SHATTERED REAR WINDOWS HAVE OCCURRED ON TUNDRAS, CAMRYS, RAV 4'S AND COROLLAS, AND NOW MY CAR, A PRIUS. TOYOTA HAS A PROBLEM THAT THEY ARE NOT ADMITTING.
MY TOYOTA PRIUS WAS PARKED OUTDOORS AND THE REAR WINDOW SHATTERED SPONTANEOUSLY FOR NO APPARENT REASON. I CALLED TOYOTA HQ IN TORRANCE, CA AND THEY SAID MY CAR WAS OUT OF THE WARRANTY PERIOD. I TOLD THEM THAT THIS IS A SAFETY ISSUE AND THAT THE WINDOW SHOULD BE REPLACED BY TOYOTA AT NO COST TO ME. THEY SAID THAT THERE IS NO PROGRAM TO FIX THE WINDOW. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND THEY REPEATED THE SAME ANSWER. I FILED A COMPLAINT WITH THE NHTSA. I HAVE DONE A SEARCH ONLINE AND SHATTERED REAR WINDOWS HAVE OCCURRED ON TUNDRAS, CAMRYS, RAV 4'S AND COROLLAS, AND NOW MY CAR, A PRIUS. TOYOTA HAS A PROBLEM THAT THEY ARE NOT ADMITTING.
- C.G. T., Huntington Beach, CA, US