10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
104,129 miles

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« Read the previous 20 complaints

problem #91

Jan 222017

Prius

  • 167,000 miles
The brake actuator is failing. It has a constant pumping sound that indicates this part is failing. This seems to be a known problem for many gen 2 Prius owners. Toyota had a campaign to replace this part but I was never notified of it. Had I been notified I would have taken my car in for service.

- Cary, NC, USA

problem #90

Sep 272019

Prius

  • miles
My car has been having this issue with braking and dashboard lights with 'brakes, ABS, vsc. Have taken it to the dealer and have spent thousands of dollars already. Replaced the brake system (pads, drums, etc..), catalytic converter, hybrid battery. Every time I drive out out of the dealer 'all is good' as codes were cleared but a few months after, the lights are on again. These issues have cause are causing my car to be acting up while driving and trying to break at stop signs and crossing lights by delaying to stop on time. This is a safety issue and needs to be addressed by Toyota in assisting us with repairs. Unless they'll wait for a tragedy before doing something about it. Have called the dealer and they always say 'it could this' or 'it could be that'. so far the repairs they have done is supposed to fix the current issue with breaks, lights on the dashboard but now ABS can be related to the actuator and that will cost me around $3,000! which I cannot afford anymore. My car is paid for and I've spent almost $7,000 in 'repairs' and of course all vehicle's warrantees had expired when I took it in. In reviewing multiple complaints, this seems to be an issue with these ABS and vsc problems and there should be some type of recall to fix them, otherwise as customers we're losing faith in Toyota and/or their dealers. I love Toyota cars but going through these experiences with costly repairs may change my mind in going with another brand.

- Palmdale, CA, USA

problem #89

Sep 202019

Prius

  • 179,000 miles
Was parked in line to pick up child from school. Turned car on and put it on drive, moved slowly when parking brake light, ABS warning light, traction control light all came on and then my brakes went limp. Had to push all the way to the floor and stopping was still hard to do. Almost hit the car in front of me when suddenly all lights went off and brakes jerked to a sudden stop. I'm terrified to drive my car at faster speed knowing my brakes basically went out. Pretty sure it's failing brake actuator and Toyota knows about this probably but didn't do a recall only extended warranties... I didn't own the car when those warranties we're going on in 2016. Headlights also will randomly turn off and I have to turn them off and back on constantly driving at night.

- Tunnel Hill, GA, USA

problem #88

Jun 302019

Prius

  • 130,000 miles
The brake actuator failed. The brakes started stopping abruptly while driving and would also be on slowing the car down while I was driving. Ifound out that Toyota was making this repair at no cost up until January 2018. My issue is that the vehicle has been registered to me since 2013. My complaint is that Toyota knew the brake actuator was an issue on this model but failed to notify me to correct it even though they had my contact information during the time that it was being fixed for free.

- Glenwood Springs, CO, USA

problem #87

May 242019

Prius

  • 204,710 miles
Second generation Toyota Prius (model years 04-09, an estimated 669,700 vehicles, Toyota highlander 06 ~66,200 vehicles (and Lexus models~196,000 vehicles) have a known defective brake power booster known as brake actuator assembly. Toyota published tsb 0032-16. The brakes fail. Toyota denied to remove the known faulty part in 2016 because the part had not established symptoms yet and vehicle was over 175,000 miles. 5/24/2019 while in motion on interstate 77, the yellow anti-lock brake system ABS, the electronic variable speed control vsc (traction), the electronic controlled brake alert lamps illuminate. The hybrid propulsion system fails because the power brakes do not regenerate electricity to charge the hybrid battery fuel cells. Turning the hybrid vehicle into a plain gas powered vehicle with faulty brakes. The power brake system creates a thumping vibration sound due to the pressure inside the actuator is not retaining/holding pressure. I asked local O'reily's to scan vehicle, reading codes brake actuator failure. Reported to Toyota dealership 5/30/2019 with yellow warning lamps engaged and with knowledge of codes. Charged $150.09 to verify codes that I retrieved in 3 minutes and estimate $2938.47 to replace known faulty part. I contacted Toyota national -1906030924.Toyota needs to own this recall. Recall the faulty part known to fail in 2016. Toyota aware of part failure, to such extent, Toyota discontinued this brake actuator and redesigned for generation 3 2010-. Toyota has updated the replacement part with new part #S. how many vehicles are currently on highways with this known faulty system, endangering all vehicles in proximity? this is a national issue. A safety issue. Needs immediate attention, please. I purchased new updated part, drove to tampa, Florida to have installed by professional installer.

- Blythewood, SC, USA

problem #86

Jul 282019

Prius

  • 172,000 miles
I was driving on the highway 75 mph, (had just gotten back on the highway from a quick stop) when suddenly the brake warning system came on. The brake light/anti-traction control/high pitched siren all sounded. My braking power reduced to around 20%. I was in traffic. I was able to pull to the shoulder and gradually slow down to around 30 mph while traffic was whizzing by. I had to drive on a narrow bridge shoulder to get to the next exit, a mile down the road. After exiting, I turned off the car and restarted. The first time, everything was fine. The second, I had the same problem. Third, no problem. Fourth - problem again. Fifth - no problem. I hired a mobile mechanic to come and do the computer diagnostic, which showed no faults. He then reset the computer; I tested out the car to see if it occurred again. And it didn't, so I cautiously drove home. Cause is unknown. Thankfully this didn't cause an accident, but it could have!

- Jackson, TN, USA

problem #85

Jul 182019

Prius

  • 135,000 miles
Son was driving car on city street going around 35 mph, then 20 brakes went out completely until parked. Started with a loud beep noise, lights on dash then brakes no longer worked. He had to push as hard as he could to try and at least slow car down not to hit car in front of him, pulled into bike lane to avoid crash as car would not stop. Turned car off and left in parking lot. I went to get car to drive home and then brakes were working. However scared to let him drive it in case issues happen S again. Have not taken to dealership yet. The other issue is since we purchase the car burns oil, car has around 130K miles and before 3000 miles up have less then quart of oil and no.lwaks in drive way therefore feel it must be buring oil. Add ouk at each gass fill up to avoid no oil.

- Gilbert, AZ, USA

problem #84

Jun 212019

Prius

  • 100,000 miles
For the third time I have had to replace my brake light switch, this is a safety issue as it affect how the brake lights work. The break light switch, when malfunctioning prevent or inhibits the vehicle from starting properly. If the switch fails while driving, it can cause problem with the battery regeneration, this is in addition to causing a driving hazard while driving.

- Vancouver, WA, USA

problem #83

Jun 082019

Prius

  • 144,000 miles
My brake actuator failed causing loss of breaks. This is a public safety issue. I live in los angeles where these cars are all over the roads. I am 6 months past the 10-year restriction on the warranty enhancement ZG1. The cost to repair and replace this is $2,200. Toyota issued this "warranty enhancement" to almost 800,000 cars. Why is this not a safety recall yet? Toyota should not be able to get away with this lack of concern for safety of their customers, other dirvers on the road, and their customer service regarding this issue has been a horrible experience.

- Los Angeles, CA, USA

problem #82

May 232019

Prius

  • 204,772 miles
Brake actuator failure. Tsb released in 2017. My vehicle was over stated mileage limit (150,000), and was not showing any ill effects of the 2017 Toyota repair at no cost. I am driving along us 77 and on this 4 lane major highway, the power assist brakes fail. Now 204780 miles 5/2019 and the emergency brake, ABS, vsc and brake warning lamps illuminate and the power brakes are no longer functioning. Codes C1256 and C1391. The dealer estimate is $2938.47. Toyota has a tsb from 2017, and without repair, the vehicle is useless. A major part failure, safety recall needs to be issued. This is the most popular most sold hybrid vehicle line, and has a known system failure. Known since 2017. This is an unsafe vehicle with a brake actuator failure.

- Blythewood, SC, USA

problem #81

Apr 102019

Prius

  • miles
The ABS brakes accumulator is bad.

- St Augustine, FL, USA

problem #80

May 162019

Prius

  • 130,000 miles
There is a very wildly known issue with the Prius 2004-2009 break accentuator assembly. Toyota created an extended warranty for the replacement of this part because they know it is extremely faulty, the warranty has been extended three times since the original in 2004. The last expiration date they set was good until July of 2018. However, since then, there are tons of cars, including mine, where the assembly has gone bad, meaning that the brakes will continue to have a slow leak and can fail at any point causing physical harm and possible death to the driver. Toyota is very very aware of this issue, however refuse to do a recall on the part.. since their third time extending the warranty, I can no longer get my replaced, which is a $2,700 fix, that is a cost that is worth more than the cars themselves. A recall needs to be done on this part, it is extremely unsafe since drivers can lose the ability to brake their cars causing harm to them, those traveling in the car, as well as everyone around them. I am eight and a half months pregnant, and will be driving with a newborn and unable to get this part fixed, so I can no longer drive my vehicle because Toyota will not replace the part.. it needs to be put under a recall status immediately.

- South Pasadena, FL, USA

problem #79

May 092019

Prius

  • 118,000 miles
In April 2016, I purchased a 2008 Toyota Prius from a central Florida dealer for the sum of $9290 cash. I was subsequently sent notices from Toyota that my warranty was expiring and I needed to send an information card back to them. The notices occurred during 2016 & 2017. Apparently during that period they had an extended warranty period where they would fix part #44500-47141 if your Prius dashboard was indicating a malfunction was occurring. In March of 2018, the extended warranty for ABS anti lock actuator assembly valued at $1200 with a $60 to $800 labor fee for installation ended. Last week 5/9/2019 I called the 800 number and found my car was registered for the warranty work but was told I am no longer eligible for the repair work. I must now absorb the total cost now when my dashboard is intermittently giving me warning lights that anti brake system has a malfunction. Failure of the ABS system on my Prius can occur at any time unless I pay for the repair.

- Port Richey, FL, USA

problem #78

Apr 162019

Prius

  • 119,000 miles
While driving on the highway the ABS, vsc, and (!) lights came on. The brake pedal became hard, and I had to push incredibly hard to slow the vehicle. After having the codes read and resetting the ABS, vsc, (!) lights, the brakes worked again until the lights came on again after about 50 miles. The codes have read "accumulator pressure fault".

- Baltimore, MD, USA

problem #77

Apr 062019

Prius

  • 110,000 miles
There was brake actuator failure in my car which due to part failure. Toyota did not issue a recall but instead a warranty enhancement. To me, this seems ridiculous since Toyota did not notify owners and I was not aware of the problem until I experienced the problem and luckily was not in an accident. We misses the cut off for the warranty by a few months. This unexpected expense seems is a huge financial burden to my family for a safety issue I feel Toyota should morally cover. Are they waiting for someone to be injured due to this problem?

- Gainesville, FL, USA

problem #76

Mar 182019

Prius

  • 148,000 miles
We have a 2008 Prius hybrid. **brake acentuator has failed** when the brake pedal is applied, the vehicle continues to move and then the vehicle suddenly stops (without notice). I took the vehicle to the dealership and was informed of the recall. Appreciate your support. Due to a class action suit against Toyota for this problem, they extented the warranty. Apparantly I fall out of the date specified. This is a problem where thousands of vehicles are on the road with an identified issue. Toyota does not want to assist me in any way. As a veteran with 100% disability, I am requesting for this issue to be reopened immediately, and assist owners correct a extremely dangerous safety problem. This problem is costing close to $3000 for repair. My contact information: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodbridge, VA, USA

problem #75

Dec 072018

Prius

  • 154,000 miles
When pressing the brake during stationary or in while in motion the ABS actuator starts to make noise.

- Dallas, TX, USA

problem #74

Feb 152019

Prius

  • 162,000 miles
Toyota extended the ABS module warranty for a known issue, but we were never notified therefore it expired. Now the ABS accumulator has failed and Toyota wants $3-4K for the repairs even though this is a common problem from factory that can cause brakes to fail.

- Lake Placid, FL, USA

problem #73

Jan 152019

Prius

  • 134,000 miles
My brake, ABS, vsc, and (!) lights come on and the brakes become compromised and don't work properly

- Portland, ME, USA

problem #72

Jan 082019

Prius

  • 169,500 miles
While I was backing out of a spot in a parking garage the vcs, ABS & (!) light went on and my brakes locked up at the same time. I had to shut the car off and turn it back on and luckily was able to drive home. A few days later while I was driving on a city street at about 20 mph the same 3 lights came on and the brakes locked up. I had to drive the car to the side of the road and restart it. My battery has not been charging as well. I paid $150 at a local mechanic to run a diagnostic check and they told me it would cost $3000 to repair the brake actuator assembly. If I continue to drive the car with this failing part it will cause the hybrid battery to die as well another $3000 hit.

- St. Petersburg, FL, USA

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