10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
104,129 miles

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« Read the previous 20 complaints

problem #71

Dec 172018

Prius

  • 174,500 miles
The contact owns a 2008 Toyota Prius. While driving 70 mph, the brake booster malfunctioned. The indicators for the brake booster and parking lights were illuminated. The dealer (Toyota of denton, 4100 S interstate 35, denton, tx 76210, (940) 293-4548) stated that it would cost $2,787 for the repairs. The manufacturer stated that since there was no recall, the contact would have to pay for the repairs. The failure mileage was 174,500.

- Denton, TX, USA

problem #70

Dec 212018

Prius

  • 108,000 miles
The contact owns a 2008 Toyota Prius. When the vehicle was started, the brakes made an abnormal noise and the ABS indicator illuminated. The contact called charles Toyota at 860-889-8375 (located at 500 w thames St, norwich, ct 06360) and was informed that there was no recall. The manufacturer was made aware of the failure and was informed that the extended warranty was expired. The vehicle was not repaired. The failure mileage was approximately 108,000.

- Westerly, RI, USA

problem #69

Nov 012018

Prius

  • miles
On Friday, November 2, 2018. The brake light and lights for ABS and vsc came on, I brought it on to a Toyota dealership service center. He immediately told me without inspecting it that it would be a very costly repair. I received a phone call after they ran diagnostic test and he confirmed it was the ABS actuator that needed replacements at a cost of $2500. And then told me that there was a warranty enhancement but that it expired in June of 2018. The tech also told me that it was no help to call Toyota to request repair because they would not be willing to do it. There seems to be so many Toyota Prius owners who are stuck because Toyota is unwilling to repair the issue with the actuator and should do regardless of the limit on warranty or just lift the limit on the warranty. My vehicle only has 100K and I should not have to be paying $2500 to replace a faulty part on the car that Toyota is fully aware of.

- New Orleans, LA, USA

problem #68

Oct 142018

Prius

  • 246,291 miles
I was working as a delivery driver lucky for me I just turned in to a gated community and had to stop. Went past gate tried to break and couldn't stop tell I floored the break petal.it took so long to stop if I had been doing 45 mph I'd never stopped in time looks to be the brake actuator failed I see this a lot with the Prius. Something needs to be done. I could have goten seriously hurt and it's a big safety flaw.

- Bakersfield, CA, USA

problem #67

Sep 242018

Prius

  • 122,000 miles
While driving, attempted to press brake which went to the floor and all ABS warning lights came on immediately. I was forced to quickly press down the parking brake to stop the vehicle. There were no warning signs that the braking system was damaged or faulty. Luckily, I was able to stop before damage to propert or human injury occurred. After taking the vehicle to the dealership to be assessed, we were informed that the brake actuator system has failed. Toyota is aware of this potential problem with the Prius as they offered an extended warranty covering it. Unfortunately, we were never notified of the potential problem or warranty and are now 'outside of the parameters' to have if repaired by Toyota. The warranty extension expired appx. 10 months ago. After researching several reputable sources, it is apparent that this is a significant safety issue on a defect that Toyota is aware of however no recall has been issued as of yet. How many crashes, injuries &/or deaths will have to occur before something is done? this is not a 'normal wear and tear problem'. this is a mechanical failure with no warning that could be disastrous for the owners of these vehicles.

- Evans, GA, USA

problem #66

Jan 112018

Prius

  • 118,000 miles
Toyota brake system failure in January 2018. This issue resulted in an accident and is a critical safety problem. Toyota is aware of this problem and are unwilling to correct the issue.

- Riverview, FL, USA

problem #65

Sep 122018

Prius

  • 148,000 miles
Driving on city street while very rainy outside, drove through a puddle and felt the brakes loosen, all the warning lights came on and wouldn't turn off. Anti-lock breaking system was offline. Took to Toyota dealership, mechanics said the ABS is not communicating with the computer and it would be $2800 to fix. Breaks feel loose and are not as responsive anymore.

- Portland, OR, USA

problem #64

Sep 062018

Prius

  • 103,000 miles
After 2nd day owning the brake light came on and 3 other lights vsc, circle with exclamation, check engine, and one more I believe. Went to Toyota to find out the brake actuator is out and they would charge me 2 thousand dollars. There should be warranty on this malfunction. When driving we were luckily in a parking lot.

- Port Saint Lucie, FL, USA

problem #63

Aug 142018

Prius

  • 110,000 miles
The brake actuator is not working properly causing safety issues related to the brakes

- Los Angeles, CA, USA

problem #62

Jan 022018

Prius

  • 120,000 miles
Breaking ceases to work at random intervals. ABS light turns on and then off. Problem is very random and unexplained. Sometimes occurs at a light or when taking off from the park position. Seems that a recall should have been issued for this issue.

- San Antonio, TX, USA

problem #61

Jul 292018

Prius

  • 79,500 miles
ABS lights came on as I started the car and warning signals also. The vehicle was in a parking lot as I was preparing to drive when the signals came on. Here they are: Brake, (!) ABS, vsc.

- Acton, MA, USA

problem #60

May 172018

Prius

  • 142,000 miles
Combination meter is defective, light panel, including speedometer & fuel levels go dark, unable to tell speed of vehicle or remaining fuel, multiple incidents, all began (thus far) while vehicle was stationary.

- La Mesa, CA, USA

problem #59

May 232018

Prius

  • 173,000 miles
My Prius made a sound like a turkey call/barking sound, my brake light, ABS light, vsc light and exclamation light all came on at the same time. Took veh to Toyota dealership and was advised it was the brake actuator that needed to be replaced. Was advised it was very dangerous to drive any further with this issue.

- Auburndale, FL, USA

problem #58

May 062018

Prius

  • 88,000 miles
On Sunday, May 6 the ABS, brake light, and master warning indicator lights were activated on my 2008 Prius. The technician at Toyota identify the issue as the brake actuator. The estimated service bill is $3,500. My car is routinely serviced by Toyota and even though the brakes were making noises, I was unaware that the brake actuator was failing. The replacement part would have been fully covered under the warranty enhancement notification (ZG1), but that ended on December 31, 2017. My car was symptomatic, but since the warning lights were not activated, Toyota did not replace the actuator, or informs me of its imminent failure. (Toyota relied solely on the car's ABS warning lights instead of using their diagnostic evaluation system, which determines trade-in value.) I am the original owner with less than 87,000 miles, which is far below the 150,000 miles stated in the warranty enhancement notification. Without brakes, my ten year old car in excellent condition is worthless and the costly part makes repairing impossible. Toyota headquarter is standing behind the date on their warranty. The brake actuator--a very major component--should have been recalled and fixed.

- Juno Beach, FL, USA

problem #57

Apr 292018

Prius

  • 155,000 miles
Powered on vehicle in driveway and while the car was still in park and the brake pedal engaged, the car rolled out of the driveway. I applied additional pressure to the brake pedal to stop the vehicle from rolling out. A week later, the instrument panel warning lights for ABS, vsc, brake system and brake illuminated due to internal malfunctions of the brake actuator assembly. Toyota stated the vehicle is outside of the extended warranty for this known issue.

- Palm Beach Gardens, FL, USA

problem #56

Apr 292018

Prius

  • 140,000 miles
Vehicle brake actuator failed causing loss of brakes during reversing, all brake warning lights illuminated on dash. Found that Toyota extended warranty on this part expired in December 2017. I was never sent a notice about this part possibly failing.

- Pittsburgh, PA, USA

problem #55

Mar 202018

Prius

  • 112,000 miles
Brake, ABS, vsc, ! with circle around it, and a solid high pitch alarm came on while driving and when coming to a red light at 55mph, I noticed my brakes had failed. This had almost caused me an accident by running into the back end of another car. Thankfully I had my foot and the brake peddle pressed almost through the firewall as was able to stop. This is not a hazard, this is extremely dangerous for any Prius driven like this.

- Minneola, FL, USA

problem #54

Apr 122018

Prius

  • 113,000 miles
The ABS warning came on and we took it to the dealership for diagnosis. Apparently there was a "warranty enhancement program" attached to this car for this specific problem, the brake actuator assembly". however, even this is a known manufacturing-defect, Toyota is refusing to pay for this service because they reasoned that this has fallen out of their warranty dates, which included 2 types of coverage: Primary coverage ended 12/31/2017 and secondary coverage for car less than 10 years old from the first use or 150,000 miles, whichever occurs first. According to Toyota, the first use of my Toyota Prius is 10/13/2007, and 10 years from that date is 10/13/2017, which came before even the deadline for primary coverage. This "warranty enhancement program" is for 2004-2009 Prius. You would think it will cover at least until the last manufactured car of 2009, but that was not the case. Also, the dealer and the manufacturer both stated that they can't fix it unless you actually have the ABS light turned on and it warns about the issue. You would think if that light comes on, it will be very dangerous if you are driving 60 mph on the freeway and you can't brake! Toyota definitely did not think so. The repairs I was quoted for this particular problem is $2800 + tax, which is expensive and I can't afford to pay for it. I feel ridiculed because this is a manufacturing defect and it is not something related to wear-and-tear. Toyota acknowledged that this is a manufacturer defect and the reason they refuse to pay for this service is because it fell outside of the "extended warranty period". we did not even receive the notice to begin with; I found this out on the internet and apparently, a lot of people have this problem with their vehicles and Toyota either dragged out the timeline of repair so that it will surpass the deadline stated on the letter of the program.

- Houston, TX, USA

problem #53

Mar 122018

Prius

  • miles
ABS, break and the vsc lights are on which is indicate that my actuator ABS system fails in my Prius 2008. Technician notes: C1256 accumulator low pressure. 0.00 0.00 C1391 abnormal leak of pressure. The ABS brake actuator has failed. This a known issue. To rectify this issue we will need to replace the ABS brake actuator, resistor, and flush the system. Tsb-0032-16 states that this is a common issue caused by an internal brake fluid leak in the brake actuator. The front brake pads look almost new, and the rotors are in good shape. The rear shoes and drums are in good shape as well. The noise the customer is hearing is the ABS engaging. This is covered under warranty from Toyota for 10 years, 100,000 miles. I called to see if they would honor this. They said that the vehcile is out of warranty. Brk0 rp R&R ABS brake actuator and bleed the system. Labor : $624.75 expressly disclaims all warranties, whether express or implied, including any parts : $1,981.39 implied warranty of merchantability of fitness for a particular purpose and sublet : $0 neither assumes nor authorizes any person to assume for it any liability in $0 connection with the sale of said products. Supply charg other fees : $30 subtotal : $2,636.14 X____________________________________________________ date ________________ sales tax : $165.94 total : $2,802.08 paid by : pay ref : paid : $0 due : $2,802.08

- Austin, TX, USA

problem #52

Mar 212018

Prius

  • 150,000 miles
Brake actuator failing (warning lights on, clunking sound when depressing brake, increased force to apply brakes) two months after extended "service campaign" ended. Had a recall been issued I would have been notified there was a technical problem that needs to be fixed. A known technical issue that affects a vehicle's brakes and anti- locking braking system should result in a recall.

- Orlando, FL, USA

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