10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
104,129 miles

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« Read the previous 20 complaints

problem #51

Apr 032018

Prius

  • 142,583 miles
In bumper to bumper traffic the brakes failed to stop the car when approaching a traffic light. It bumped the vehicle in front at a low speed without injuries or damage.

- Charlotte, NC, USA

problem #50

Mar 222018

Prius

  • 141,160 miles
My mother has a 2008 Prius that has two serious issues that Toyota has acknowledged and even offered to fix under what they call a support program. Sounds great right" here's the problem. 1. she never received a letter notifying her of the problem and that it needed to be fixed (and only now that the issues have become her issues is she aware there was a recall and 2. Toyota set a time frame to fix these issues which she is now past. Again, sounds like they tried to do the right thing" the first issue is an internal leak causing her brake booster to malfunction (which is a Toyota issue, not an age or wear and tear issue) and the second issue is that there are no lights on her dash board(combination meter) which means that for a Prius, there is no way to tell your speed or gas levels. So take that in. She has a car, that has two major issues, one of which Toyota fixed up until Dec of 2017 and the other Dec of 2016 and are caused by faulty parts and labor by Toyota, and they will no longer fix these. The break issue cost $2400 and the dash $800. For an issue that is caused by Toyota not the driver or wear and tear and is a serious safety issue. This is the kind of company Toyota really is. Several years ago my mom received about 14 letters stating she needed to come in and replace her floor matts because they were part of a recall. Floor mats! she's received recall issues on her door lock among other things that she promptly had fixed. She took her car to the Toyota dealership many times and no one ever mentioned these issues or "support programs". but breaks and dashboards aren't as important as floor mats or door locks. I would love for Toyota to explain to me and everyone else, how something they acknowledge is a Toyota issue, has an expiration date to get fixed by them.

- Palm City, FL, USA

problem #49

Feb 062018

Prius

  • 198,000 miles
My car has been making noises for a couple years now and I recently found out it's been my brake actuator. Due to the actuator not keeping compression the ABS brake system isn't working properly and my car rolls right out of the driveway into the road die to poor braking system. I've called Toyota and spoken with the dealership they're aware of the safety issue but state my car is outside of the warranty period and want $3400 for repairs than may increase once work has begun.

- El Mirage, AZ, USA

problem #48

Mar 152018

Prius

  • 141,000 miles
Have been hearing more noises than usual and then the brake wasn't staying engaged after starting the vehicle and putting it in gear. Then all brake warning lights have come on, brake, ABS, vsc, and (O), and stayed on. Local dealership is saying it's the brake actuator and quoted me $2,900 to fix. Really?!

- Orlando, FL, USA

problem #47

Feb 192018

Prius

  • 149,800 miles
Running on a city street at 20 miles, gas pedal would not work, could not decrease or increase mileage. Brake pedal worked but went all the way down and finally stopped with a jerk. A constant noise and and has a Toyota confirmed brake acctuator problem that Toyota refuses to help since extra warrant expired in 12/2017

- Houston, TX, USA

problem #46

Feb 262018

Prius

  • 85,000 miles
Purchased 2008 Prius in July 2017. The car has 85K miles on it now. Recently found out the brake actuators need to be replaced. This was diagnosed at the nearest Toyota dealership. They quoted it will be $2200 to replace. In addition, the dealer said it was a known safety issue and there was no warrantee available for it. This known safety issue is a very expensive ordeal to handle. This is a Toyota structural integrity problem from the information received from the service dept. At the Toyota dealer. If there was a extended warrantee out there that termed, they need to re-instate it. Toyota needs to correct known safety issues as such, especially when it comes to the braking system.

- Durand, WI, USA

problem #45

Apr 012015

Prius

  • 147,000 miles
The contact owns a 2008 Toyota Prius. While the vehicle was stationary, the brake actuator developed a leak that caused it to malfunction. The contact stated that the ABS also failed and he could not stop the vehicle. The vehicle rolled out of the driveway into the middle of the road. There was no crash due to the failure. Bell Toyota in peoria, Arizona was made aware of the failure, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

- El Mirage, AZ, USA

problem #44

Feb 182018

Prius

  • miles
Brake actuator failed but the warranty expired less than 2 months ago. It's a $2000+ cost to replace the part. I want Toyota to pay for it because it was their shoddy assembly that caused it. There are so many complaints on priuschat and whatnot.

- Mentor, OH, USA

problem #43

Jan 042018

Prius

  • 116,000 miles
ABS actuator, vcs failure. Unsafe braking issues. Toyota dealer is quoting $2500 to fix. Found that a warrant extension was added by Toyota as this is a known issue, although Toyota Corp is saying that the warranty extension expired January 1st, 2018. A friend with a 2006 Prius has the same warranty extension expiration (letter attached) and where my car is a 2008 model, Toyota Corp advises that the extension expires at the same time and that there is no other options, that they will not assist with this safety problem.

- Riverview, FL, USA

problem #42

Jan 312018

Prius

  • miles
There is a recall on break actuator failing. When I called Toyota and local dealership they said that I am out of the extended warranty period. When I was in the dealership last year they said without the warning lights on they can't fix the issue. The lights came on yesterday, the problem starts when the mileage is high, my car has just 78000 miles. The dealership and Toyota will not fix the problem. Please help me in this regards as this is a safety concern on my car.

- Phoenix, AZ, USA

problem #41

Jan 272018

Prius

  • 163,000 miles
I noticed a buzzing sound from my engine compartment a couple of days ago. The buzzing sound occurs every 15 seconds and last for around 4 seconds. After doing research I found this is the sound of the ABS brake actuator on the verge of failing. I also discovered that 1.5 years ago Toyota sent a letter to all 2004-2009 Prius owners about this issue and offered to replace for free until Dec 31st 2017 or 10 years/150,000 miles after. I never got this letter and my Prius has 163,000 miles. I am attaching the zg-1 letter that was suppose to be sent to all 2004-2009 Prius owners. I feel that a recall should be issued regardless of mileage as this is a brake safety issue. Their letter confirms they know of the problem but only gave 1.5 years to fix which is unfair to 2008-2009 owners whose cars have not been around long enough for this to happen yet.

- Valrico, FL, USA

problem #40

Jun 282017

Prius

  • 148,045 miles
The contact owns a 2008 Toyota Prius. While driving 40 mph, the contact heard a screeching noise while depressing the brake pedal. The contact also noticed that if the pedal was depressed quickly, the vehicle took a longer time to stop. The vehicle was taken to john elway's crown Toyota (1201 kettering dr, Ontario, ca 91761) where it was diagnosed that the brake actuator assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would look into the situation. The approximate failure mileage was 148,045.

- Chino, CA, USA

problem #39

Feb 152017

Prius

  • 145,000 miles
Anti lock brake actuator and pump has gone out Feb. 2008. Brakes would lock up Feb. 2017. New from Toyota is $1600. City and highway driving was told if had a wreck they would lock up if we did not replace. We had to quit driivng brakes control got so bad till we could afford a used part off internet for $645.

- Katy, TX, USA

problem #38

May 032017

Prius

  • 60,000 miles
If I am applying the brakes when I hit a pothole or bumps in the road the brakes briefly stop working and don't re engage for several feet. Thus, if I am driving 30mph, the brakes won't re engage for about 15 feet. I took the car to the dealer twice and they claimed there was no problem. I checked online and found numerous complaints of the exact same problem by other 2008 Prius owners. I believe it is a programing problem with the interplay of the traction control system and the ABS system. Apparently there was a recall for a similar problem in the 2010 models but not the 2008 models. I have experienced this problem throughout the life of the car. Please look into this problem

- Falls Church, VA, USA

problem #37

Mar 042017

Prius

  • miles
My 2008 Prius (67,500 miles) regularly serviced at the Toyota dealer had a catastrophic brake failure while I was going in reverse down my drive way. I have done the same maneuver every day for more than 20 years in this driveway and never had a problem. As the brakes failed I attempted to pump the brake pedal more to no avail. The car crossed the street and went in the neighbor yard across from my driveway. The car is totaled and I believe it was a complete brake failure that caused the accident. I would like Toyota to compensate me for the total loss of my car.

- Santa Barbara, CA, USA

problem #36

Nov 012016

Prius

  • 37,000 miles
The contact owns a 2008 Toyota Prius. The contact stated that the ABS and vsc warning indicators randomly flashed. The dealer was notified of the failure, performed a multi-point inspection, and stated that the brake actuator needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 37,000.

- Valley Village, CA, USA

problem #35

Feb 092017

Prius

  • 160,000 miles
I was in an automobile accident where I rear ended vehicle in front of me. I tried to stop but the vehicle would not stop or even make an attempt to slow down. My ankle suffered a severe twist from trying to apply brakes. There was plenty of room to stop but the brakes would not react to slow down vehicle. There was a car coming in the oncoming lane so I could not go around vehicle in front of me. My vehicle was in motion in the city and I was going straight. The pavement was a little rough and my ABS light was going off and all I could do was hit vehicle in front of me due to brakes failing and not slowing me down.

- North Canton, OH, USA

problem #34

Aug 172016

Prius

  • 65,000 miles
My Prius has a little over 67000 miles on it now. A couple months ago there was an intense alarm going off when I just entered the hwy. Lights came on all over the dash but the car drove fine and home was 2 miles away. Because of the alarm I pulled over and realized my brakes weren't working correctly. I called my repair service and they said to carefully drive home and bring it in the next morning since they were closing. As I drove home the brakes got worse and in parking behind my other car it almost didn't stop. Turned off the car, called the service repair and they said drive back now. The car was off about 5 min. And the brakes were better but not 100% there. Got a loaner drove home. Next day he said they couldn't find anything wrong. Hasn't happened in the last 2000 miles I put on it but I have noticed that the car lunges when hitting a small bump in the road while braking. It feels like the brakes stop for a second or two and the car speeds up. Quite a worrisome problem if the brakes are going to get worse as the car ages or the ABS messes it up as I have read. Sometimes the car does accelerate faster than normal but my Toyota pickup will do that sometimes and I just figure it might be some kind of fuel surge?

- Longmont, CO, USA

problem #33

Mar 012016

Prius

  • 125,398 miles
When I have the brake pushed down and I am in another gear besides park, then the brake can stop working and just roll forward or backward depending on where I am at. It does it part of the time, not all of the time. I am afraid I am going to hit something. It is when I am in stationary position in drive or reverse. It can happen anywhere. I do not know the exact dates that this has happened. But it has happened numerous times.

- Mayfield, KY, USA

problem #32

Aug 272016

Prius

  • 82,000 miles
I was in a parking lot and turned my car into a parking space. As I slowed my car to bring it to a stop, applying the brake, the car accelerated on its own and crashed into a railing at the head of the parking space. Although I pushed the brake all the way to to floor, I could not stop the car. The car hit at such a speed that it broke a solid wood railing at the front of the parking space. My car was declared a total loss by my insurance company because of the damage. It seemed to me the car accelerated on its own and the brake was nonfunctional. I could not stop the car. I had two related incidents prior to this crash. The first, I rear-ended another vehicle when applying the brake to stop at a traffic light. Again, the car accelerated and the brake would not stop it. Even with the brake fully pressed, the car hit the other vehicle, bounced backward, continued to accelerate and hit the car again before coming to a stop. Secondly, one time I noticed when applying the brake to make a sharp right turn, the car lurched forward. This did not result in a crash.

- Groton, MA, USA

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