10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,581 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 172020

Prius

  • miles
I have never received a recall mail regarding the car. I used an insurance tracking plugin, and all the problems started.pcs error message on my dashboard, due to a leak in brake booster they said. My dealership will not tell me it's a recall, made it seem like they helped me instead of charging as high as $4000. I was not given a loaner car for the 4days they had my car, and did not get any refunds for the rental car I got

- Katy, TX, USA

problem #6

Dec 222019

Prius

  • 98,000 miles
The problem started with a chirping noise when the brake pedal is depressed. Today the car appears to lose regenerative braking charging. The vehicle stability control and ABS light and brake light came on. The brake appeared to be mushied.

- Garland, TX, USA

problem #5

Jan 032019

Prius

  • 151,413 miles
Problem with braking system involving, the other day the car was on and suddenly three (3) warning lights came on: Brake light, ABS light and traction control light. There is also now a pumping sound coming from under the interior of the dash (on it at least sounds that is where it's coming from. The car has 151,428 miles on it. I've included pictures of the current eror code, mileage and dash lights that are on.

- Saint Petersburg, FL, USA

problem #4

Mar 142016

Prius

  • 125,000 miles
My Prius was just fine then one day it stalled while I was driving in the middle of the free way. I took my vehicle in to elmore Toyota in westminster, ca, they found it had a failed inverter and it was still covered under warranty. It took 2 weeks for them to fix it, but when they returned my car, the slip indicator was now on and would not turn off. They claim it was like that prior to the failed inverter, this was false, my car was running perfect. They then wanted to charge me nearly $1K to fix a problem I did not have prior to failed inverter. I feel the situation was connected but they refuse to cover it.

- Anaheim, CA, USA

problem #3

Jun 102017

Prius

  • 78,000 miles
Vehicle stability control, anti-lock brake, and traction control lights intermittently turn off. A few times it shut down the hybrid system and tell me to stop. Now all those lights are all on and I am driving without vss, ABS and traction control. Braking is getting harder. I took it to the dealer and they told me the cost is $3500. I did some research and found out that this is a known Prius problem problem

- Bellevue, WA, USA

problem #2

Jul 282017

Prius

  • 106,453 miles
On July 28, 2017, I was driving along with my three children. I pulled into a driveway to park my vehicle behind a parked vehicle. There was approximately a 2 foot span between the back of the vehicle and the front of my 2012 Toyota Prius. To the right of the parked vehicle was a parked truck. Being that I was pulling into a space to park my vehicle, I was traveling extremely slowly. I began to press on my brake to park the vehicle and instantly knew there was a problem. Upon depressing the brake, several lights began to flash within the dash to include but not limited to the ABS, warning light, and the light with vehicle swerve lines. Other lights were also flashing, but I do not recall each one. The brake pad instantly went straight to the floor with no pressure. The vehicle would not stop and continued to travel forward with acceleration. To avoid hitting the vehicle in front of me I began to turn my wheel to the right. The vehicle continued to accelerate and came into contact with the truck that was to my front-right. My Prius failed to slow or stop. It continued to accelerate and began pushing the truck up the driveway and into the metal garage door with the brake pedal being depressed the entire time. Eventually, the car came to a stop and the lights continued to flash prior, during, and after the incident. After the car was towed tread wheel marks were found on the driveway where the wheels spun and left an imprint in the asphalt. I and my children were uninjured however, the incident was incredibly traumatic. The vehicle was deemed a total loss by my insurance company and as of yet to be processed for diagnostic testing by Toyota. The Toyota care service was informed of the accident. Toyota believes it to be associated with the intelligence component of the vehicle, however determination is currently unknown until diagnostic is performed.

- Frederica, DE, USA

problem #1

Oct 082014

Prius 4-cyl

  • 33,200 miles
I went to start my Prius V. after it was started, a number of the warning lights came on including the ABS and stability control. I was stunned since I had my 30000 mile check up in may with no problems. When I took it to the dealer for repair, the dealer determined that rodents had eaten through a number of the electrical systems because of the soy based wiring. (I understand now that it's "biogradable soy based wiring insulation.) I generally park my car at only two locations - my home and my work. I had never seen any rodents of any type! I can't imagine what would have happened if one of the wires to the engine, or airbags, or any system for that matter separated while I was driving. Apparently, Toyota is aware of this problem but is trying to downplay it! I was told it's not a warranty item. My car requires two new wiring harnesses, the alarm wiring, and the airbag harness plus other repairs.

- Holiday, FL, USA