The contact owns a 2012 Toyota Prius. While driving 20 mph, the vehicle began to stall and a warning indicator signaled the contact to pull the vehicle over. The contact was able to coast the vehicle into a parking space. The vehicle was towed to marietta Toyota (750 cobb pkwy S, marietta, ga 30060, (470) 938-8436) where it was diagnosed that the hybrid inverter needed replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Woodstock, GA, USA

My husband was driving the car preparing to turn to enter the freeway when the Prius lost all driving power spontaneously at the same time prompted with a warning on the screen 'check hybrid system and park in a safe place'. the car lost all driving power including power steering but my husband was able to glide the vehicle across several lanes to a parked position before the freeway entrance. The car never resumed its ability to drive despite turning it off and an attempt to restart. The Prius was towed to the house and towed again to the dealership the following day for an assessment and repair. As a Toyota customer, we were informed the vehicle had experienced inverter/component failure. My vehicle had a recall years earlier to reflash software in the Prius inverter, but this did not resolve/prevent the spontaneous inverter failure we experienced on Wednesday, March 28, 2018. It has been brought to my attention that Toyota corporation is aware of several customers reporting similar or near identical circumstances, but are not issuing a recall to prevent this from happening to a Toyota driver on the road. Toyota is agreeing to replace parts at no cost to me, with no guarantee this will correct any inverter failure. I have requested the system be replaced based on Toyota's corrective action on the newest Prius models, but they have denied my request. If Toyota is acknowledging cost for this vehicle failure, why is it not a recall" if Toyota has made attempts to correct this vehicle failure in newer Prius models by installing improved inverter systems, why am I being denied the safety of also having an improved and new inverter system installed in my Prius after what we have experienced and reported to both the Toyota dealership and Toyota corporation" please investigate before injury or fatality comes from this corporate neglect of an identified problem.

- La Verne, CA, USA