10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 55,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Toyota Prius. The contact received notification of NHTSA campaign number: 18V684000 (hybrid propulsion system). The dealer (South bay Toyota, 18416 S western ave, gardena, ca 90248, 310-323-7800) was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the vehicle only accelerated to 9 mph when the accelerator pedal was depressed. The manufacturer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.
- Los Angeles, CA, USA
The contact owned a 2012 Toyota Prius. While driving 60 mph, the engine stalled. Various warning lights illuminated and a beeping noise was present. The contact's vehicle coasted to a stop and was rear ended by another vehicle. A police report was filed. The air bags did not deploy. The contact sustained injuries to the forearm that required medical attention. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 14V053000 (electrical system, hybrid propulsion system). The manufacturer was notified of the failure. The vehicle was destroyed and towed. The failure mileage was approximately 45,000.......updated 04/01/16 consumer stated there have been previous stalls which there have been recalls. Updated 6/7/18
- San Diego, CA, USA
- Bay Saint Louis, MS, USA