10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 112020

Prius

  • miles
Originally, Toyota issued a safety recall in 2014 to address the inverter defect in model years 2010 to 2014, an attempt to fix the problem on about 800,000 cars in the U.S. by modifying software that controls the hybrid electrical system. It was intended to fix the overheating problems. The inverter controls the power flowing between the battery and electrical motors. The inverter boosts the battery from 200 - 500 volts. They inspected my car saying it was in excellent condition. After, the software upgrade i had major problems. My original Prius battery with around 65,000 miles stopped holding a charge. My 12 volt battery also died shortly after. And my power outlets in my got super hot and spiratually worked off and on. And my driver seat gets hot when i turn on car even though seat button is off. I am sweating all the time. Plus, i have skin conditions and asma. I talked to dimitri, and they tried to charge me 1200for unnecessary repair. Also, failed to call NHTSA as promised

- Los Angeles, CA, USA

problem #3

Jan 012016

Prius

  • 25,000 miles
Purchased 'leather' package upgrade. Seats starting separating a year ago. Got tired of run around with dealer to make repairs. Took it to another dealer to be told seats were simulated vinyl leather. Got seats repaired out of my own pocket. No more Toyota's for us!

- Palm Coast, FL, USA

problem #2

Jan 122018

Prius

  • 40,000 miles
On Friday, January 12, 2018 I fount the car seat severely smoldering on the passenger side. The care was filled with brown smoke and toxic fumes. The seat was completely burned and melted and toxic residue. Fire department put out fire with water. Car seat heater apparently did not turn off and smoldered all night. Toyota giving me the run around, delaying investigation at least 5 weeks or more. The car was parked in garage, last driven brief distance evening before. Garage now with toxic fumes and residue. Car likely totaled, and Toyota trying to get out of any assistance/responsibility. They are on purpose being very difficult, and forcing me to comply with their agenda, or lose option for their taking some responsibility.

- Missoula, MT, USA

problem #1

Sep 022014

Prius 4-cyl

  • 1,000 miles
I finally realized that the drivers side head restraint on this car is causing me chronic neck and head pain. It pushes my head forward, wrecking my posture. Sitting parked, with the headrest removed, the seat is comfortable and all the controls are within reach of my hands and feet. I understand that your new regulations call for a minimum of 2" from the back of the head to the head restraint. I have zero room, and my head is pushed forward. There really needs to be some adjustment to accommodate people with different body types. I'm a male, 5' 9" and about 160 lbs.

- Hermitage, TN, USA