10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
6,850 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 012023

Prius

  • miles
The rear quarter panel is peeling off

- Sacramento, CA, USA

problem #5

Jan 042019

Prius

  • 20,500 miles
Takata recall possibly. Wet pavement, traffic slowed on interstate to about 45 mph, tailgating small pickup hit my rear crumple zone, shoved me into a small SUV that crushed my front crumple zone. Airbags did not deploy. Neither my wife (front seat passenger) nor I felt any discomfort, but a few days later she complained about pain in her waist area. She was later determined to have a fractured pelvis and a jostled left hip joint.

- Grosse Pointe Park, MI, USA

problem #4

Jan 192019

Prius

  • 14,000 miles
We were stopped at a traffic signal going North. When the light turned green, the car in front of us started to go and all of the sudden, our car went into rapid acceleration. We could not stop the car. It crashed into the car in front of us. We tried jamming on the breaks and turning off the ignition, but could not get control. Because we were heading uphill, the car finally came to a stop. We were on a city street at a stop signal.

- Los Angeles, CA, USA

problem #3

Aug 202018

Prius

  • 5,000 miles
Windshield cracks from impact with small rocks. In the past week, my windshield was impacted twice by small rocks. Both times the windshield was damaged. Both times I was driving approximately 50 miles per hour on a highway. The windhield is the problem. I realize a rock might damage a windshield but the glass in my Prius is much more susceptible to damage than is acceptable. Luckily I got both cracks repaired before the damage could spread and cause safety issues. (I bought my Prius three months ago; it has 5,000 miles.)

- Seaside Park, NJ, USA

problem #2

May 152017

Prius

  • miles
Defect in molding around window frames that allow air to pass with windows rolled

- Fremont, CA, USA

problem #1

Mar 222017

Prius

  • 1,600 miles
We purchased a 2017 Toyota Prius on January 29th 2017 and on March 22nd 2017 the car caught on fire out of no where. The car was parked and off when smoke began to come out from the around the shift changer and the touch screen area. After a few seconds the car was completely on fire.

- Los Angeles, CA, USA