10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,004 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Toyota Prius:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #3

Oct 042019

Prius

  • 4,500 miles
I was driving up to my garage on the side of my house on a clear day, early afternoon. I was traveling about 3 mph and tried to stop to park in front of the garage door. I depressed the brake pedal and it did not engage, but lurched forward into the garage, crashing into the garage and causing damage to both the garage and the auto.

- Newton Centre, MA, USA

problem #2

Jun 072019

Prius

  • 7,500 miles
I started my car, put it in drive and began to make a U turn out of a parking lot when it suddenly accelerated on its own. I had three turns I had to make in quick succession (U turn, left on public driveway, right on main road) to get on to the main road, and I did this at break neck speed. By the second turn I was giving all my strength to trying to get the brake to work, unsuccessfully (locked), and was fully focussed on turning the car safely to save my life at such high speed. My tires squealed on the third turn and my cell phone flew through the air. I could not make a tight right turn so made my turn in to the left lane (proud of my driving success given the speed). Once I navigated the turns the car slowed down and brakes worked as normal. This all happened in around 20 seconds IżD guess, and less than 1/4 mile I think. Just fortunate there were no cars coming in either direction. I am alive to tell this story. I had the car towed to a dealer and am awaiting to hear what the have to say. I am petrified at the thought of getting back in to that car.

- South Burlington, VT, USA

problem #1

May 262018

Prius

  • 13 miles
This is a brand new car I purchased. There is a high-pitched noise that the brake pedal makes when you depress the brake pedal. I thought this was part of the beeps the car makes, but it's not. The brake booster was replaced, but the brake pedal continues to make a high-pitched chirping noise. I returned to Toyota service to have it checked out, but they said that this is a normal sound that other priuses make. This concerns me that the brakes are defective since I've never heard of brakes that sound like this.

- Silver Spring, MD, USA