10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,153 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Feb 172024

Prius

  • miles
On Saturday [XXX], while shifting to reverse in a back alley to back up slowly, the car engine suddenly and loudly revved and shot backwards at accelerating speed. I slammed on brakes which did not respond at all, thus forcing me to attempt to shift gears which also failed to stop the acceleration. Car only stopped because it went up a curb and hit the corner of a parked vehicle in a neighbors driveway. If I had been on busier street and not a back alley this could have resulted in numerous vehicle collisions and unimagined fatalities. Car is being towed on [XXX] to Advanced Collision Repair on 4511 Central Ave, Columbia Heights, for diagnostic assessment. There were no warning lamps, messages or other indicators prior to this terrifying lack of vehicle control. This was first episode since purchasing car approx one year ago. Incident was captured on neighbor-??s home camera. Other neighbor heard the revving and ran out due to spontaneously loud revving of an engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Minneapolis , MN, USA

problem #3

Jan 162020

Prius 4-cyl

  • 52 miles
Prius stalls in the rain despite not being a recalled model. Pcs sensor is aftermarket, pedestrian warning alert noise is offline, suspension is cracked, engine makes creaking noise at low speed turning. I worked for Toyota as a salesperson and they really took advantage of me.

- Orlando, FL, USA

problem #2

Feb 242020

Prius

  • 4,500 miles
I bought a brand new 2019 Prius from the dealership that I work at. Only a month later, the pre collision system started become unavailable and the engine started making a loud cranking noise. I took it to Toyota and they told me that the pcs milimetre wave sensor was missing from the car. They also did not want to fix the engine problem or even look into it despite still having warranty left.

- Silver Spring, MD, USA

problem #1

Sep 162019

Prius

  • 61 miles
Bought a new 2019 Prius from grossinger Toyota on 9/13, went back to the dealer on 9/16 to get my old city sticker from my old car (this new car only had 61 miles), the new car broke while I was there. The entire dashboard went off (blinders cannot be turn on. No indication of speed, no indication of vehicle level, etc). Anything that's on the dashboard went blank. I turned on and off the new card a few time, but the result was the same. Toyota technician couldn't figure out what went wrong themselves. When that happened, I was just about ready to leave the dealer, then I quickly went back to show the grossinger dealer.

- Chicago, IL, USA