10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,457 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated. There were no reported injuries, police report or air bag deployment. The vehicle was towed to an independent body shop. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The contact was concerned about driving the vehicle. The failure mileage was 15,670.
- Laguna Niguel, CA, USA
My dad was driving on the highway. He said that he stepped on the brakes and the brakes did not work. He got into an accident in which the all airbags were deployed and the car was totaled. The car only had 700 miles. I believe this was the second time that my dad drove this car on the highway. My mom, who was a passenger, said that the car accelerated very quickly. Prior to purchasing this car, my dad had driven a Prius (2010 - 2012?), so he was very familiar with the feel of the Prius. The claim # is [xxx]. attached please find the police report as well as a picture of the totaled car. Please note that I am filing this complaint on behalf of my parents. Consumer has contacted manufacture. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Burlington, MA, USA
- Albuquerque, NM, USA