Technical Service Bulletins (TSBs) for the 2017 Prius Prime are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-TT-0578-19

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10168537

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    BRAKES (PWS)

    • TSB #T-TT-0636-20 Rev

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10190453

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10187241

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10186195

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    PARKING BRAKE

    • TSB #T-SB-0003-20

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10171441

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    ELECTRICAL SYSTEM

    • TSB #T-SB-0003-20 Rev

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188915

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-SB-0013-19 Rev

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185781

      TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM ... Read More »

    • TSB #T-SB-0003-20 Rev

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10184553

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0062-20

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177773

      TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »

    • TSB #T-TT-0516-18_Rev

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176493

      TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) ... Read More »

    • TSB #T-SB-0236-17_Rev

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172857

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    • TSB #T-SB-0003-20

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10171441

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. Read More »

    • TSB #T-SB-0103-16

      Date Announced:
      APR 04, 2017
      NHTSA ID:
      #10142487

      TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Read More »

    • TSB #T-TT-0399-16

      Date Announced:
      JUN 09, 2016
      NHTSA ID:
      #10134075

      TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself. Read More »

    • TSB #T-SB-0043-16

      Date Announced:
      MAY 18, 2016
      NHTSA ID:
      #10096955

      TSB: HYBRID VEHICLES ARE EQUIPPED WITH 2 TYPES OF BATTERIES: HYBRID VEHICLE (HV) BATTERY; 12-VOLT AUXILIARY BATTERY. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #T-TT-0553-19 Rev

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178787

      TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. Read More »

    • TSB #T-SB-0039-16 REV

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10106049

      TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. Read More »

    • TSB #T-SB-0039-16

      Date Announced:
      MAY 13, 2016
      NHTSA ID:
      #10093003

      TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #T-SB-0031-20

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174878

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Read More »

    • TSB #T-SB-0236-17 Obs

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174879

      OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso) Read More »

    VISIBILITY

    • TSB #T-TT-0537-19_Rev

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174896

      TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »

    AIR BAGS

    • TSB #Toyota Safety Re

      Date Announced:
      MAR 17, 2021
      NHTSA ID:
      #10190460

      Toyota Safety Recall and Service Campaign - Technician Certification Requirements Read More »

    STRUCTURE

    • TSB #T-SB-0149-19 Rev

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188919

      TSB: Some 2017 ? 2021 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Read More »

    TIRES

    • TSB #T-SB-0042-16

      Date Announced:
      MAY 16, 2016
      NHTSA ID:
      #10106600

      DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. Read More »

    SEATS

    • TSB #T-SB-0012-21

      Date Announced:
      MAR 05, 2021
      NHTSA ID:
      #10190448

      TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »

    LANE DEPARTURE

    • TSB #T-TT-0537-19_Rev

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174896

      TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »

    BACK OVER PREVENTION

    • TSB #T-TT-0636-20 Rev

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10190453

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-TT-0636-20

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10187241

      TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. Read More »

    • TSB #T-SB-0149-19

      Date Announced:
      OCT 22, 2019
      NHTSA ID:
      #10168539

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles may exhibit corrosion on the back door sub-assembly steel reinforcement panel visible below the opener switch and rear camera. Read More »

    EQUIPMENT

    • TSB #T-SB-0032-20 Rev

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188913

      TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the ... Read More »

    • TSB #T-SB-0003-20 Rev

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10184553

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-TT-0516-18_Rev

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176493

      TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) ... Read More »

    • TSB #T-SB-0304-17 Obs

      Date Announced:
      APR 07, 2020
      NHTSA ID:
      #10174891

      TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates Read More »

    • TSB #T-TT-0583-19_Rev

      Date Announced:
      APR 07, 2020
      NHTSA ID:
      #10174894

      TT: Some customers who have upgraded their iPhone« to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. Read More »

    • TSB #T-SB-0032-20

      Date Announced:
      APR 06, 2020
      NHTSA ID:
      #10174890

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. Read More »

    • TSB #T-SB-0031-20

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174878

      TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Read More »

    • TSB #T-SB-0236-17 Obs

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174879

      OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso) Read More »

    • TSB #T-TT-0598-20

      Date Announced:
      FEB 04, 2020
      NHTSA ID:
      #10172819

      TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process Read More »

    • TSB #T-SB-0008-20

      Date Announced:
      JAN 27, 2020
      NHTSA ID:
      #10171405

      TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »

    • TSB #T-TT-0520-19_Rev

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10171457

      TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. Read More »

    • TSB #T-SB-0279-17_Obs

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10171443

      TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20. Read More »

    • TSB #T-SB-0103-16

      Date Announced:
      APR 04, 2017
      NHTSA ID:
      #10142487

      TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Read More »

    • TSB #T-SB-0045-16

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096870

      TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. Read More »

    • TSB #T-SB-0045-16

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10142465

      TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. Read More »

    • TSB #T-SB-0037-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10092983

      TSB: SOME 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH A SMART KEY SYSTEM, WHICH ALLOWS THE CUSTOMER TO ENTER AND START THE VEHICLE WITHOUT USING A MECHANICAL KEY. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #T-SB-0062-20 Rev

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10183185

      TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Read More »

    • TSB #T-SB-0236-17_Rev

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172857

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Read More »

    • TSB #T-TT-0583-19

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10169435

      TT: Some customers who have upgraded their iPhone« to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. Read More »

    • TSB #T-TT-0414-16

      Date Announced:
      AUG 30, 2016
      NHTSA ID:
      #10111643

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #T-SB-0236-17

      Date Announced:
      JUL 10, 2017
      NHTSA ID:
      #10115273

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting ... Read More »

    • TSB #T-TT-0414-16

      Date Announced:
      AUG 30, 2016
      NHTSA ID:
      #10111643

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #T-SB-0236-17

      Date Announced:
      JUL 10, 2017
      NHTSA ID:
      #10115273

      TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #Toyota PRO21-UFR

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10198150

      UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL Read More »

    • TSB #T-SB-0044-16 Obs

      Date Announced:
      MAR 18, 2021
      NHTSA ID:
      #10190450

      OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21. Read More »

    • TSB #T-SB-0134-16_Rev

      Date Announced:
      OCT 30, 2017
      NHTSA ID:
      #10123430

      TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Read More »

    • TSB #T-SB-0045-16

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096870

      TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. Read More »

    • TSB #T-PG007-01

      Date Announced:
      MAY 04, 2001
      NHTSA ID:
      #10197476

      Replacement vin plates. Read More »

    • TSB #T-PG002-93

      Date Announced:
      APR 09, 1993
      NHTSA ID:
      #10197474

      Product general information. Read More »

    • TSB #T-PG002-91

      Date Announced:
      JAN 18, 1991
      NHTSA ID:
      #10197473

      Product general information. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #T-SB-0003-20 Rev

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10184553

      TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the ... Read More »

    • TSB #T-TT-0578-19 Rev

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182983

      TT: Some customers may encounter Bluetooth« connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth« failure to connect to the vehicle when first turning on the vehicle. Read More »

    • TSB #T-SB-0038-16

      Date Announced:
      MAY 12, 2016
      NHTSA ID:
      #10092985

      TSB: 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVER┐S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #T-SB-0022-20

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173799

      TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced. Read More »

    • TSB #T-TT-0577-19

      Date Announced:
      OCT 15, 2019
      NHTSA ID:
      #10168521

      TT: On 2016-2020 model year Prius and 2017-2020 model year Prius Prime vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher. Read More »