I was driving yesterday on Freeway in the 2nd lane, all of a sudden car went from drive to neutral, I didn't touch transmission gear lever and I put gas And it says it is on neutral N, I was in dangerous situation, the other cars were flying by, I put on hazard lights Slowly changed lanes because it was not on D drive mode, pulled it over to Shoulder applied brakes and shift to D Then proceeded back to freeway, I was very scare in this whole ordeal

- Hayward, CA, USA

The contact owns a 2020 Toyota Prius Prime. The contact stated that while coasting her vehicle into a parking spot at 2 MPH, the vehicle independently accelerated forward with her foot lightly on the accelerator pedal. The vehicle jumped the curb and crashed into two vehicles. The contact was uncertain if any warning lights illuminated on the instrument panel during the failure. The air bag did not deploy upon impact. Police were called to the scene; however, since no injuries or property damage were reported, they informed that contact that they would not be needed. The contact had the vehicle towed to an independent mechanic where it remained in their possession. A dealer was notified and offered no assistance. The manufacturer was also notified and informed her that she would receive a callback. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

- Carmichael, CA, USA

Mice chewed through wires and air filter, causing damage to the hybrid system. The check hybrid system warning sign came on and the car running rough. Toyota dealer charged $13066.81 for the damage.

- West Simsbury, CT, USA