3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,477 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving on the expressway and experienced a sudden loss of power. The internal combustion engine suddenly stopped and did not deliver any power to the wheels. I immediately received a message on the system that said 'Check Hybrid System Stop Vehicle in a Safe Place'. The electric motor still continued to provide some power with the available battery charge. I was able to make it to the shoulder of the road but it was challenging to get to the shoulder with no power or warning and high speed traffic. My wife and I were in the vehicle. The vehicle had no engine or error codes until the failure on the expressway. The vehicle has the code P0A1A and P0A94. This is consistent with the error codes in the NHTSA 19V491000 recall and Toyota Safety Recalls E0E and F0R.
- Arlington, VA, USA
I was driving going 45mph when my car shut off and wouldn't start back up. It almost caused an accident from it stopping in the middle of the highway. The master warning light, brake system warning light, warning buzzer ABS warning light and the slip indicator light came on as also the message center reading to have the hybrid system checked immediately. I did have ot towed on for a diagnosis and it came back saying i needed a new inverter power module this will cost $2000. i cant afford that. I read all over the internet how there is. Safety recalls. When i called toyota they said there are no recalls so now im stuck paying this. Not happy at all!!! If there are anymore 2012 prius with this problem please write a complaint so we can get this on recall and have the company cover the cost of repair.
- Las Cruces , NM, USA
I was driving with my 10 year old son on local city streets. I was approaching a busy intersection while going approximately 35 miles when my car just turned off with an error message about the hybrid system failing. I stopped the car and put it in park while trying to turn the car back on, but I kept getting the same hybrid system error message. While the stoplight was red, I got my son out of the car and over to the sidewalk because this was a dangerous situation where anyone not paying attention could've slammed into my stalled car (see picture of black Toyota Prius). I called AAA to get it towed. About 20 minutes later, a cop car pulled up to block my stalled car and then got it pushed to the side of the road (picture attached) because of how dangerous it was sitting there blocking traffic at a major intersection. My car was taken to Cabe Toyota dealership where they diagnosed it with a failed IPM card, which would cost around $4,000 to replace. I did a simple Google search and found that 80,000 Prius from 2012 - 2014 have been recalled for this EXACT reason. There have also been class action lawsuits surrounding this IPM failure due to its extreme safety risks to anyone inside a car that will just die in the middle of driving it, especially when their fail-safe system does not get triggered with this particular IPM failure. As of right now, the car is available for inspection because it's still at Cabe Toyota. The invoice shows that the IPM card needs to be replaced. There were NOT any warning lamps, messages, or other symptoms prior to the car shutting off while driving it. It had been running just fine.
- Long Beach, CA, USA
2012 Prius C sudden inverter failure caused car to stall on busy street, putting driver at serious risk. Car is well maintained newer model with moderately low mileage and no prior issues. Car is no longer operable until inverter is replaced. Toyota has had prior lawsuits, complaints and recalls due to inverter failure. My specific VIN was not included in recall, but same incident occurred as described in recall bulletins posted by Toyota and complaints on NHTSA.gov website. Toyota refuses to include my VIN under recall.
- Portland, OR, USA
Takata recall from the date of purchase, vehicle performed unpredictably. I took my car to the Toyota dealership and they found that the hybrid battery needed to be replaced. When I drive 45 mph, the vehicle will stall and all indicator illuminate on the instrument panel. In the middle of the road, the car will stall. Toyota does not stand by their product. My car goes completely dead. Every warning light turns on and its blinking.
- Summerfield, FL, USA
I've had to replace the light bulb on my passenger side headlight constantly over the past couple of months. I heard that there was a recall on the wiring harness of the 2012 regular prius and I'm wondering if the issue has been looked at in the Prius C models.
- Baltimore, MD, USA
From date of purchase, vehicle performed unpredictably. Transitioning from electric to motor was rough and noticeable. At 600 miles, a significant impact was felt during transition. Dealer found nothing. Brake pedal traveled to the floor and vehicle went through stop sign at low speed. Route 44 Toyota insisted I needed to get used to electronic brakes. Toyota insisted brakes worked as prescribed. Recently, a aaa driver discovered the ground wire on the battery was loose. The battery was replaced and the vehicle now functions as described, the hill hold functions as described. NHTSA did an inspection in response to a defect petition - vehicle did not perform as described in the federal register. Brake pedal is now high, as it was initially. This vehicle was sent from the factory with a loose battery ground and it was covered up by everyone from Toyota, dealerships to NHTSA when the correction was simple. Toyota does not stand behind their product.
- Middleboro, MA, USA
The car lock doors no longer work and must be locked and unlocked manually. Went to Toyota dealership and replaced remote battery to no end. Now attempting to isolate the part that is causing the problem with all four doors. Safety is an issue because, in the event of an accident, I would not be able to exit the vehicle due to door locking malfuntion.
- Monterey, CA, USA
The Prius C is made in Japan. They are coating the wiring and seat foam with soybean oil and peanut oil. Mice are now eating the wiring and seat foam and any electrical or rubber parts in the Prius C
- West Chester, PA, USA
When in the high 80S+ outside, my 2012 Prius C, bought new, has not started from in a stopped position, with all the warning lights on the dashboard activating &, many times, the hybrid system shutting down while I'm trying to exit a driveway or garage, city street or parking the vehicle, creating a sudden stall & leaving me in the path of oncoming traffic. Took to dealership many times & they insist my car can't be doing what it's doing because they see no codes & ignore my screenshots, pics & video. When I ask them why my car has same "symptoms" as others of the same make, model & year, their reply is that my specific car has not been recalled. They will not even look to see if there are problems with the sensor, inverter or software. My car has only 8700 miles on it. I am afraid to drive it cause I have no clue what it's going to do & the dealership is unconcerned. It seems neither the NHTSA nor Toyota gives a [xxx] about safety. I think the issue is the software in the electronic controls of the car, with current settings that could create heat in some of the transistors. 2012 Toyota prius electrical system: Software, hybrid propulsion system: Inverter NHTSA campaign #14V053000. Summary: In the affected vehicles, the intelligent power module (ipm) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel...consequence:the vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash. Just cause my specific car was not included in the recall doesn't mean it shouldn't have been when it is doing the exact same thing that the other recalled cars are doing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Glendale, AZ, USA
My 2012 Toyota Prius C four model (purchased new in August, 2012) with approximately 5,200 original miles experienced a loss of power and total failure (engine stalled right after the hybrid motor warning light appeared) of the 2012 Toyota Prius C hybrid inverter engine due to an electrical panel defect while exiting I 495 in alexandria, Virginia on the late evening of July 6, 2013. Toyota corporate (1-800-331-4331) opened case file # 1307101143 and our local Toyota dealership in alexandria, va. Was very helpful and proactive in replacing the entire hybrid inverter motor component on the 2012 Prius C under factory warranty and at no charge to me as the original owner of the vehicle. Toyota corporate also advised me that they are unaware of any recalls or other reported problems with the 2012 Toyota Prius C hybrid inverter motor so our situation was, hopefully, an anomaly.
- Alexandria , VA, USA
- Naples, NY, USA