10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As I was pulling into a space in front of my school, and had my foot on the accelerator, going less than five miles per hour, the car suddenly accelerated at great speed, crashing into a stairwell and stair railing. The car engine suddenly revved up and sped ahead; then I went to put my foot on the brake, but the car revved again, and slammed further into the railing. I was alone in the car, but now my insurance is trying to claim "my fault", when the car accelerated on its own. There was no floor mat being stuck, etc. Issue. This is a known issue with Toyota and unintended acceleration with prior regular Toyota prius year models. I am still awaiting an insurance inspection etc. The repair estimate hasn't begun.
- Reno, NV, USA
While waiting at a stop light behind traffic, my car suddenly surged. I was just sitting there with my foot on the brake. I thought someone had hit me from behind, but when I looked up there was no car behind me. Luckily, I did not hit the car in front of me and had pushed harder on the brake when I felt the surge. I did report this when I took my car in to be serviced, orr Toyota, searcy, Arkansas. They told me to tell them if this happens again. So far it has never happened again.
- Searcy, AR, USA
- South Amana, IA, USA