10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75,903 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Without warning my 2013 prius C stalled on the freeway with a hybrid battery warning. When the car was shut off it had intermittent problems with starting. After jumping the car battery, it ran normally again for some time before the stalling problem persisted. The hybrid battery stopped running and I received a warning light. Diagnostics at my repair shop said it was an inverter issue.I see that toyota has recalled several models for similar issues with the inverter. When the car is jumped it seems to work for a short time before stalling out again. Has created a real safety issue for me and there is a real lack of information on behalf of toyota on whether or not it will be covered under existing models. It seems like every model toyota from this year was recalled for an inverter issue. The car does run normally on occasion, charges the battery, and will run on EV, but mostly remains in a stalled out low power mode after it has these stalling episodes.e Diagnostics have stated to me that the car batteries are healthy and I relplaced the 12V and several fuses etc throughout this process with similar results.
- Los Angeles, CA, USA
The contact owns a 2013 Toyota Prius C. The contact stated while driving approximately 40 MPH, the vehicle shut-off without warning. The contact pulled over and was unable to restart the vehicle. The vehicle was towed to a local mechanic but was diagnosed nor repaired. The contact stated that several unknown warning lights were illuminated. The manufacturer was informed of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 80,000.
- Los Angles, CA, USA
Toyota is trying to cover up the true number of vehicles subject to the hybrid system recall.. Toyota claims this vehicle is not the subject of recall, yet the vehicle displays all the symptoms described in the recall.. 1.) the vehicle was in motion at freeway speed on westbound hwy 92 on 12/27/2020 at approximately 6:30pm 2.) the vehicle lost all power.. dashboard lights came on.. error message said "hybrid system failure" 3.) power to braking and steering remained 4.) vehicle went off the freeway, with no power, down an exit ramp, and came to a stop, luckily, in a legal parking place, at the curb on de anza blvd.. this is what Toyota said publicly: 'the involved vehicles were designed to enter a failsafe driving mode in response to certain hybrid system faults', the automaker explained. 'Toyota has found that in rare situations, the vehicle may not enter a failsafe driving mode as intended. If this occurs, the vehicle could lose power and stall. While power steering and braking would remain operational, a vehicle stall while driving at higher speeds could increase the risk of a crash.'
- Hayward, CA, USA
Driving on a highway on my way to work suddenly the my 2013 Prius C engine completely stops. The check engine light and check hybrid system light came on. The car completely shuts down and now I'm a sitting duck good thing people slew down for me and even help me push my car to the side of the road safely. This is a very dangerous situation and needs attention. Ived taken my car to antioch Toyota and emphasize that I saw 2 recalls on this website but the did not believe me and they are charging me over $4000 to fix it. It's not right for them to just check their system and not check a NHTSA website for recalls and complaints. It's very irresponsible for them not to check for recalls
- Oakley, CA, USA
While driving on the highway, with less than 45,000 miles and regular maintenance meticulously performed on the car, the brake system warning, ABS warning, and slip indicator warning lights all illuminated - indicating, "have the vehicle inspected by your Toyota dealer immediately." Took car to Toyota dealer and service technician discovered engine electrical wire harness was completely chewed through by rodents, which he said has become increasingly common now that Toyota is using soy-based wire coverings, and that the car was unsafe to drive until the wire harness is completely replaced. The estimated cost of repair is $3,843.83. Toyota will not cover the cost of their design defect, which not only causes a major financial setback, but also a serious safety hazard for anyone driving a Toyota.
- Baltimore, MD, USA
- Elk Grove , CA, USA