Brake Actuator Valve Wear all lights relating to brakes are on, Dec. 12th 2024. The warranty for this expensive fix ended March, 2024 or 150k miles, there are only 106k miles on the vehicle. Something that is such a safety hazard SHOULD not have a date. We are experiencing unexpected loss of brake power while driving, accompanied by multiple dashboard warning lights, so we are unable to drive to the Toyota Dealership to have it scanned for issues. Toyota has advised us NOT to drive the vehicle, and we live 40 min from the nearest dealership. We bought the car from a Toyota dealership used, and they should have fixed this before selling the vehicle. Complete negligence and a huge safety issue. We only ask that they warranty be extended for the entire year of Dec. so that we can get this fixed asap.

- Palm Coast, FL, USA

Brake light and several other lights suddenly came on. The brakes became spongy. Taken to a repair place close enough for walking for diagnostic work. It showed that the brake booster needs to be replaced. There was a campaign for this problem, so Toyota knows that it is/was a problem. That campaign has apparently ended. This is a very expensive repair on a car that I expected to use the rest of my life. There was no warning by the dealership from which I purchased the car that this was a possible pending problem.

- Arden, NC, USA

Car was diagnosed at a Toyota dealership with a brake booster issue reading code 20TE07 after my vehicles brakes suddenly would not work and the car continued to jolt forward. The brakes wouldn-??t stop the car. According to Toyota, my vehicle is three months outside of the warranty period but under the covered mileage so we are left to repair this defect ourselves. This was a very dangerous situation and could have cost us and our children our lives instead of just the $4800 repair cost. This has happened to both of our Prius-??s so this is not a rare issue. Toyota needs to have a plan for these parts failing suddenly and they should all be recalled for safety in my opinion. The experience was very scary and we had zero control over the vehicle when the brakes suddenly went out. Where do I join the class action lawsuit?

- San Antonio, TX, USA

Brake actuator failure, coded as C1391. known issue by Toyota which can result in loss of brakes if not repaired. symptoms of problem: pulsing air sound from master brake cylinder, and/or all braking system lights illuminate on dash.

- Miami, FL, USA

Brakes failed to stop vehicle for over almost ? of a block. The driver, a young woman, was so terrified that she is refusing to drive the car even after the brakes have been repaired. It is my understanding that Toyota is aware of this problem and has issued directives for its dealers to make the necessary repairs. However, I was told that this was extended to 150,000 miles or 10 years from first in service date. I am including the invoice from Lipton Toyota for over $4,000 and I am respectfully requesting that Toyota makes this right and refunds this money. The failure of a braking system represents a critical life threatening situation of which no one can deniy.

- Fort Lauderdale, FL, USA

I have a 2014 Toyota Prius V. I was driving down the highway at 55 m/h when my brakes became spongy all of a sudden and the ABS, traction and brake lights came on the dashboard. I was very scared and seeing that my brakes were failing I almost caused an accident that could have cost my life and my family's. I managed to get home safely and after scanning the system got the code C1391 - ABORMAL LEAK IN ACCUMULATOR. I did some research and this defect is so well known that Toyota launched a costumer program to replace the booster for free. I took it to a Toyota dealership and they wont't replace it though because the program expired a couple of months ago. This is an expensive and life-threatening part. The defect comes from the manufacturing facility, not from usage, so Toyota should be responsible for it.

- Austin, TX, USA

I am a US military member stationed in Germany. I bought my Toyota Prius V used, in 2020, knowing I'd be stationed in Europe and expressly because of Toyotas reliability and Prius's great mileage. This was our family's third Prius and a sixth Toyota vehicle. It's been almost exactly 2 years since my family moved to Germany, when one day I was driving through a small town, below the speed limit of 35 mph (50 km/h). Suddenly, while driving, the red BRAKE light, yellow ABS light, and red brake system warning lights came on all at once. The car's brake continued to work normally but I also started hearing a low volume, frequent, 1-sec long electronic buzzing sound coming from somewhere the front of the car, on the driver's side. It was audible every 3 seconds or so, even after the car was put in Park and turned off, then it went off after a couple minutes. I took the car to a local German Toyota leadership to have the problem diagnosed. The Service Department told me later that day the DTC1391 was identified, and the brake booster assembly + brake booster pump assembly needed to be replaced, at a total cost of this repair being over EUR 9,000 (around $9,900). The parts themselves were quoted to cost EUR 3,500 and EUR 4,000 each, and would have to be ordered from the US. I cannot afford to pay $10K to repair a 10-year old car. After some research, I discovered while Toyota never issued a recall, they knew about this brakes problem since 2018. I found several "Customer Support Program" notifications to Prius owners for this specific problem, including the one numbered 20TE07 which applied to 2012-2015 Prius's V. It told dealers to do this repair free of charge and extended the coverage for 10 years or 150,000 miles It also had info on repair cost reimbursement to customers. Hoping I could get my car fixed and file for reimbursement I called Toyota US and was told this CSP expired in Mar 2024 for my VIN and that there was nothing Toyota would be able to do.

- Apo, Ae, NY, USA

Four warning lights related to the braking system illuminate, followed by what seems to be the cessation of the ABS. After 5 minutes of driving, the lights went off and abs returned, although brakes are shaky. The abs seems to be a known faulty park and is covered under warranty but only up to 150,000 miles. When taken to a dealer, the repair shop recommended I call corporate. Citing the arbitrary mileage limit, the Toyota mechanic seemed convinced the corporate office would cover the cost, saying he-??s seen it done on a case by case basis. This coverage should be made unilaterally for all car owners with this defect, not simply those willing to fight for it. Class action lawsuits over what seems to be a similar issue have been privately settled.

- Marietta , GA, USA

Completely unannounced and sudden brake failure, which caused a failure in the traction control and ABS system as well. Most likely brake actuator pump failure.

- New Brunswick, NJ, USA

2014 Toyota Prius V [XXX] [XXX] (17:45 CST) Sudden loss of braking ability. Brake pedal goes nearly to the floor. Nearly caused collision. ABS, BRAKE, VSC and Orange Exclamation Point Warning all indicated simultaneously. Brake ABS pump / actuator makes buzzing sound audible in driver seat about every 5 seconds. CSP/TSB coverage apparently expired 75 days ago. Occurred at mileage 152,589. Open case with Toyota # [XXX] Vehicle not yet inspected by dealer. Vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mountain Brk, AL, USA

Brakes are not working properly, pull up to stop light and pedal can go all the way to floor. there are multipul warning lights. Toyota dealer says becase I have 153,00 miles they wont repair, even though Toyota knows there is a problem

- Saint Peter, MN, USA

I was driving home from work on 10/14/22. The traffic was moving very slowly because there was a wreck ahead and emergency crews were on the scene. I was having to break often while moving at a slow speed. All of the sudden multiple dash warning lights came on the vehicle and the vehicle no longer responded to my breaking in a normal manner. I pulled off of the hwy and drove to my local dealership on a side road at a slower than normal speed. I told the dealership to check my car for the recall I remember getting in the mail a while back that mentioned the car trouble I was experiencing. I was told that the recall did not apply to me because my car was over 150,000 miles. The local dealership indicated they could not assist me with having Toyota honoring the recall past the specified mileage. I contacted the national Toyota number and was told the problem was included in a "customer support program" not an actual recall from Toyota and that Toyota would not pay to fix my vehicle since it was over 150,000 miles. I see that some people have filed a class action lawsuit against Toyota in this matter. I was told the Brake Booster needed to be replaced and also a break pump assembly would be required with an estimated cost of $2,500. The car is not safe to drive as it is right now. Toyota is aware of the problem and I guess put the "support program" in place to try and get around a forced government recall and also in turn put a cap on the mileage out of the reach of many vehicle owners. I would like the government to make Toyota actually recall the vehicles that have this problem and pay to fix my vehicle with this issue.

- Conway, AR, USA

losing brake preasure

- St. Peter, MN, USA

ABS failing to pressurize. Anti-lock brake system has failed.

- Austin, TX, USA

The brakes failed while I was driving. I had received a "Voluntary Customer Support Program" notice several months before this happened. I called the dealership right away and they told me not to worry about it and to put the notice in my owners manual. After the brakes failed, I had it towed in to the dealership and they determined that it was an issue that would be paid for by Toyota. Now my car has been in the dealership for almost 2 months and the part is still not available. They have no estimated time to expect the part. I have a loaner, which they would not give me at first until I complained to the Toyota customer service number. My loaner is a large SUV, which is a gas guzzler and is much bigger than I am used to. I just want my old Prius V back. Repaired.

- New Orleans, LA, USA

Rattle type of noise can hear and feel from driver's side in front suspension area while driving lower speed and when push brake and stop. Most of noise happened when push brake to stop and slowly start driving / moving vehicle again. Thought noise is from suspension but after being full inspection on vehicle, mechanics believe it's noise from " hybrid system power inverter ". search recall states on nhsta web and found recall is " incomplete ". so am planing to bring it and ask at Toyota dealer in culver city ca where I originally purchased vehicle for repair / replace inverter. It supposed to be perform as free of service.

- Los Angeles, CA, USA

Power steering hard to drive, check engine light, ABS, a little car light, storing red light,

- Moca, PR, USA

Did an oil change to the car on 9/14/18. Driving to key largo Saturday 9/15/18 morning and while driving (almost there) when the ABS, anti skid, system failure lights came on. Took it to the Toyota and the service manager had it scanned for the codes. Came back as brake actuator failure and they told me the car was not safe to drive because the brakes failed. Same exact thing that happened to my 2012 prius which I had to pay to get fixed. This time I was told by the assistant service manager that Toyota seems to be aware there's an issue so they would probably cover the cost of the part $3500 but I'm responsible for the labor which they quoted at $1500!!! something is clearly wrong. I don't think I should have been responsible for the money paid to get the 2012 fixed nor should I have to pay for the 2014 now. My car is at the Toyota until I can come up with the money...sounds like a class action lawsuit !! also, interestingly enough, both my 2012 and 2014 were roughly at the same mileage when this part failed.

- Miami, FL, USA

The contact owns a 2014 Toyota Prius V. while driving approximately 20 mph and approaching a stop, the brake pedal pressure released when the pedal was depressed. The vehicle surged forward. The contact had to release and reapply the brakes in order to stop the vehicle. The failure occurred at least twelve other times. The vehicle was taken to the dealer, but they could not duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 27,000. The consumer stated the failure moreso relates to a braking failure rather than sudden unintended acceleration. The "surge" that was felt was releasing of the brakes and an abrupt halting of the driver's commanded deceleration. The brake pedal had to be depressed to the floor or released entirely and depressed again.

- Oak Creek, WI, USA

I experienced sudden but momentary braking when traveling at high speed (> 50 mph) while either entering ro exiting hwy. This occurred twice in last two mons. I drove my car to closest dealership the 2nd time this happened (Nov. 21, 2105; waldorf md Toyota), who told me they received an email (but no recall) from Toyota corporate about this issue. Dealership could not detect the problem or reproduce it so, as instructed by dealership, I called Toyota corporate Nov. 23, 2015 to get case number assigned. At one point, Toyota representative demanded "what do you want from Toyota?" case was 'escalated' but no case worker was assigned until Nov. 30, 2015. Toyota corporate stated that the technician had to reproduce the problem and if they cannot, there was no problem and dealership would return my car to me without repair. The dealership protested and said they ot required to reproduce the problem as it was an episodic and rare event. Further, they would not return my car to me until the problem was fixed because it was a safety issue. Waldorf Toyota still has my car (over two weeks now as today is Dec. 9, 2015). They have not received any further guidance but are waiting for the field technical specialist to examine the car. I finally received a call from customer relations at the regional office (central atlantic Toyota) to authorize access to the edr (electronic data recorder). This means over two weeks have passed before even the first step was taken by Toyota to diagnose the problem.

- Washington, DC, USA