8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

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problem #1

Sep 012014

Prius v

  • 5,000 miles
After about 6 months A/C and cabin fan system smelled moldy, mildewy and very musty. Toyota service dept said all new models have the problem (!) and told me to just try to run the fan without A/C. problem did not go away! at my 12 month check, I reported air quality moldly/mildew persists, and service rep reported that all new 2014 models do have the moldy/mildew cabin air quality problem and told me to always run the A/C and fan system with "outside air" coming in totry to clean it out. Problem did not go away. I looked online at "toyotanation.com" forum and note that long term Toyota owners, who now have new 2014 models, are experiencing the problem for the 1st time! musty/mildewy/ moldy cabin air is definitely a health hazard, and Toyota should fix it or at least offer routine A/C and air system flushing service. Instead Toyota service depts now have a charge of $175 to flush the very bad air quality in the new 2014 systems that they created! one person said he filed a complaint with NHTSA. I tried the same thing with an email on the NHTSA site. Now I am filing a more formal complaint. Hope this works! pls help. It is making me sick.

- Solana Beach, CA, USA