Hands free controls were deactivated on vehicle. No longer able to use Blue tooth. This presents a safety hazard.

- Rome, GA, USA

I was driving home from work on 10/14/22. The traffic was moving very slowly because there was a wreck ahead and emergency crews were on the scene. I was having to break often while moving at a slow speed. All of the sudden multiple dash warning lights came on the vehicle and the vehicle no longer responded to my breaking in a normal manner. I pulled off of the hwy and drove to my local dealership on a side road at a slower than normal speed. I told the dealership to check my car for the recall I remember getting in the mail a while back that mentioned the car trouble I was experiencing. I was told that the recall did not apply to me because my car was over 150,000 miles. The local dealership indicated they could not assist me with having Toyota honoring the recall past the specified mileage. I contacted the national Toyota number and was told the problem was included in a "customer support program" not an actual recall from Toyota and that Toyota would not pay to fix my vehicle since it was over 150,000 miles. I see that some people have filed a class action lawsuit against Toyota in this matter. I was told the Brake Booster needed to be replaced and also a break pump assembly would be required with an estimated cost of $2,500. The car is not safe to drive as it is right now. Toyota is aware of the problem and I guess put the "support program" in place to try and get around a forced government recall and also in turn put a cap on the mileage out of the reach of many vehicle owners. I would like the government to make Toyota actually recall the vehicles that have this problem and pay to fix my vehicle with this issue.

- Conway, AR, USA

Hi my name is [XXX]. Toyota headquarter case # [XXX] Incident day July 6, 2018 I had a big technical problem with my 2014 Toyota Prius V where it caught on fire because one of the valve lifters fell into the engine head and broke the engine block while driving. When that happened, the oil began to leak into the muffler and the engine and hybrid wiring immediately caught on fire. Many of my colleagues who also bought the same vehicle for Taxi business use in San Francisco all have a similar issue as mine. A few of theirs caught on fire, and a few others mentioned to me that the head gasket for their same Toyota vehicle blew out and each of them had to replace it at around 120,000 miles. I believe that-??s why they don-??t manufacture these same vehicles anymore because of the defectiveness in the engine. I opened a case with Toyota Manufacturer back in July 2018 and they sent a specialist to inspect the vehicle after the fire. He found the piece that fell inside the engine and that damaged the engine. The Toyota specialist admit to me that the engine of my 2014 Toyota vehicle is very defective and must be covered under warranty. My mechanic replaced the engine for me with a used one with 28,000 miles. This entire case was documented under my name with Toyota Motors Manufacture. I contacted the highway safety and I tried to file a claim against Toyota at the time, but I never got a follow up on my case after I left various messages. All they said was that they will investigate but never gave me any information regarding the engine fire situation or honor any warranty. I hope this incident will be investigated by your department and have this vehicle under recall. Thank you. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Millbrae, CA, USA

The car would not accelerate as expected. It behaved as if the fuel injector was not working properly. We were not able to keep a consistent speed and the motor started to have a rough idle sound. The hybrid system stopped working, the icon of the batteries turned purple and would not recharge when stopping. We took it into the dealership, the service person they said it was a software and emissions miss-fire issue. It will take a part to be replaced and software updated. Toyota sent out a memo to them stating this might happen and this is how to fix it. It seems since they are warning service staff to be aware of this that maybe they should take care of it before it happens and not have me pay over $900 and the stress of it happening on the freeway and then having me get it fixed.

- Camarillo, CA, USA

'takata recall ' I believe there is a major problem with Toyota Prius V they make it only for five years, they stop making it after 2016 because they realize there is so much problems in the engine, many car this model the engine get in fires, head gasket had to be replaced at 125,000 mile. Hybrid battery it go bad at 120,000 miles where is most prius hybrid battery go for 250,000 mile minimum. My prius be in gin ga on fire because there is a piece of metal from the engine fell down in the engin block and the engine break down with a big hole and most of the engine oil came down in to the muffler and my car got on fire. And that's happened I was driving on the freeway and there is no check engine light came on as a warning when that piece of metal from the valve lifter I believe fill down in to the block.

- Millbrae, CA, USA

Mice invading inside of car and air conditioning systems. Destroying interior and air filtration system. Can spread disease including hantavirus with droppings. I think this is due to using soy based wire coverings that attrach rodents. Can also affect wiring inside the car.

- Renton, WA, USA

The check engine light came on 11 months after it had previously come on and supposedly fixed (April 2017). Now I am told it is an evap problem again ( evap pump and purge flow valve weakness). The recommendation is replacement. A internet search revealed that this same problem in australia caused a recall. This is a $950 replacement and my vehicle has only 57700 miles. This is shameful.

- Pueblo West, CO, USA

Inquired re law suit related to inverter failure and recall.learned my warranty was extended to cover possible failure of inverter.no repair was made.other party contends part failure is dangerous.Toyota says it is rare and car will limp home.I say extended warranty is insufficient reaction and portends dangerous failure.I say fix the inverted.my inverter has not yet failed. Power drop in traffic is dangerous.

- Ashland, OR, USA

Since the vehicle was purchased, the odometer has been off by about 2 miles per hour at 65, and 3-4 miles per hour at 95. This means that the oboe get is recording 4% higher mileage than what is actually being driven. My car is not alone, many Prius V models have the same problem. Dealership did not have a solution. This not only voided my 100,000 mile warranty 3-4K miles early, but it makes the fuel economy look better on paper than it actually is- a selling point that Toyota takes advantage of. To me, this is just as bad as what Volkswagen did with their diesel vehicles.

- Enosburg Falls, VT, USA

Privusv dimming rear view mirror. The mirror does not dim properly. The sensors seem to be in a location that the majority of the time does not pick up the lighting from the car behind. This is extremely distracting to the driver. I had the mirror replaced bot it had no effect on fixing the problem.

- Covington, GA, USA

I experienced sudden but momentary braking when traveling at high speed (> 50 mph) while either entering ro exiting hwy. This occurred twice in last two mons. I drove my car to closest dealership the 2nd time this happened (Nov. 21, 2105; waldorf md Toyota), who told me they received an email (but no recall) from Toyota corporate about this issue. Dealership could not detect the problem or reproduce it so, as instructed by dealership, I called Toyota corporate Nov. 23, 2015 to get case number assigned. At one point, Toyota representative demanded "what do you want from Toyota?" case was 'escalated' but no case worker was assigned until Nov. 30, 2015. Toyota corporate stated that the technician had to reproduce the problem and if they cannot, there was no problem and dealership would return my car to me without repair. The dealership protested and said they ot required to reproduce the problem as it was an episodic and rare event. Further, they would not return my car to me until the problem was fixed because it was a safety issue. Waldorf Toyota still has my car (over two weeks now as today is Dec. 9, 2015). They have not received any further guidance but are waiting for the field technical specialist to examine the car. I finally received a call from customer relations at the regional office (central atlantic Toyota) to authorize access to the edr (electronic data recorder). This means over two weeks have passed before even the first step was taken by Toyota to diagnose the problem.

- Washington, DC, USA