7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
49,150 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replaced radio head unit and fuse (1 reports)
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This problem may be covered under warranty. Ask your Toyota dealer.

problem #2

Mar 082018

Prius v Prius V 1.8L

  • CVT transmission
  • 93,206 miles

So I purchased a brand new 2015 Toyota Prius V and about 3 weeks ago my radio all of a suddenly stopped working properly. The touch screen works fine but the sound is horrible. It sounds like there is a short I'm not sure, it just doesn't sound proper anymore and doesn't work 9 times out of 10. I went to the dealership and had them update the stereo to the latest software, but it still did it. The dealership says I'm out of warranty and that the stereo will cost $3,000 and that it's like a cell phone and could crash at any time. So I guess I'm going without a stereo in my brand new car, which is ridiculous. I can go aftermarket as well but even the aftermarket stereo for this new car is starting at $1,500 and goes up.

- Kyle G., Surrey, BC, Canada

problem #1

Dec 012015

Prius v

  • Automatic transmission
  • 5,000 miles

radio goes off for a minute and then comes back on

This is an annoyance when listening to the radio when it suddenly shuts off and then comes back on a minute later. The channel came be changed but still no sound.

Update from Mar 5, 2016: Dealer replaced radio no. 1 15-amp blown fuse and it blew immediately. A hot electrical smell came from the radio unit. There was a direct internal short in radio. On warranty, the audio unit was replaced and the fuse. Besides regaining the audio and screen, the heated seats worked again. The car was with the dealer three days and a loaner was provided by the dealer.

- tallman6, Madison, WI, US