10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,775 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 162020

Prius v

  • 120,000 miles
Since we had purchase our car Prius V four with drl (day running lights)(vertical led unit in bumper) they never worked properly-hence not visible in our accident.. unlike other earlier models the user could adjust the sensor and turn this feature on or off-but now the feature can only be performed by a Toyota service mechanic. The feature also operates off a day light sensor that also cannot be adjusted by the owner of the vehicle. Hence since this is a safety feature noted in faq on Toyota site it should be considered for a recall.

- Dallas, TX, USA

problem #3

Feb 102020

Prius v

  • miles
I purchased my 2017 Prius V II in May 2017. Approximately 9 months or so after purchase my headlights burnt out, first the driver's side then passengers side. I am now replacing, purchasing new headlights every 3-4 because they continue to burn out. I've tried various brands including buying directly from Toyota but they still burn out. This is dangerous especially for night driving. Luckily the headlights do not burn out together at the same time. Toyota dealer won't give me an answer except to purchase a new lighting system for my headlights

- La Grange Highlands, IL, USA

problem #2

Feb 082018

Prius v

  • 55,000 miles
The Prius V 2017 vehicle 4 series does not come with 'fog lighting' which I had in my Prius V 2012 and used all the time-the car I have does come with led day running lights-I really never knew they were lights because I never saw them on. At the dealers-the did reset them and the lights worked but now Toyota wants to charge me $300-400 to trace the power lines-the relay to these lights is $31-but for safety reasons-especially in Texas and the bright sun-I wish they were working and should be looked at by the dealers for all owners. I drive professionally so my passenger's safety is also my main concern in the matter.

- Dallas, TX, USA

problem #1

Oct 082017

Prius v

  • 100 miles
The problem appears at night, and is very dangerous on curving mountain roads which I drive often. It is a four lane road, often hwy 17. As the ambient light reduces, as there are fewer cars around me, the windshield darkens from top to bottom, and leaves me with perhaps only 10 inches at the bottom I can see through. I cannot see very far in front of me, to see where a curve goes, what is on the road, or how much room I have around me. I have been told it is the headlights that provide reduced lighting. The dealer told me there is nothing they can do, that I should turn on my brights, regardless of oncoming traffic. It is very dangerous.

- Santa Cruz, CA, USA