Complaint received via E-mail. While my son was driving the car caught on fire under the hood for no apparent reason. I contacted Toyota corporation regarding this issue, and they had me take the car to a local dealer. So I took it to midtown Toyota, where I purchased the vehicle in August of 1999. I spoke with a jim christensen,773-622-6300 X 4911. He is in the service department. After a week I was told that because my car was 6 years old and had 64,000 miles on it that it was determined that this was not a manufacturer's defect. But they could not explain to me what caused the fire, and told me that they were not responsible for the repairs. The car was purchased brand new, and does not have any after market installations of any kind. I have photos of the damage that can mailed upon request. Damage was caused to front right side, head lights, wiring burned and washer reservoir. The back tail lights and interior lights don't work any more. Also a fan in the engineer keeps running which causes my battery to run down. My car was in prefect running condition up until this happened. The person I spoke with @ Toyota regarding this incident is troy H. higa, 310-468-5638. I have tried several times to go about troy, but was told that there was no one else I could speak to regarding this problem. I would like this investigated.

- Chicago, IL, USA