3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,774 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Toyota Rav4. While driving 30 mph, the vehicle would not shift into gear. After a couple of seconds, the vehicle returned to the correct gear, followed by a loud banging sound. The vehicle also jerked during this time. There were no failures or warning indicators prior to the failures. The vehicle was taken to a local repair shop and the mechanic stated that the transmission was failing. The vehicle was not repaired. The dealer confirmed that the transmission and tcm failed, and stated that the repair would cost $6,500. The manufacturer would not provide compensation because the vehicle was out of warranty. The contact was later informed that if she had the vehicle repaired at the cost of $6,500, the manufacturer would reimburse her in the amount of $2,500. The contact discovered a technical service bulletin for the failure with the transmission, which stated that a warranty was offered that would cover the emission failure of the transmission for up to 80,000 miles. The manufacturer stated that they will investigate and call the contact back. The vehicle has not been repaired. The failure mileage was 67,548 and current mileage was 68,270.
- North Babylon, NY, USA
- New York, NY, USA