2007 Toyota Rav4. Steering column failure. Toyota knows of this problem and has multiple service bulletins on this item. This should be a recall item.

- Blue Point, NY, USA

I have a 2007 Toyota Rav4. There is a major problem with these in the steering column and Toyota has a technical service bulletin dealing with it; steering intermediate shaft and is covered under two numbers; ST001-08 and later T-sb-0318-08. The shaft is coming apart and makes noise particularly at low speed. According to reports it affects thousands of these vehicles. I first became aware of my problem when the vehicle was under warranty but was told the noise was nothing; this incident was not reported in their system. Later I found out what this issue was and that they knew. Since then I have made multiple attempts to get it fixed but they want $800 to fix what appears to be a manufacturing/design defect. They recently offered to fix it for $600; not much of an offer since my local mechanic will do it for the same price. Since there are thousands of these with issues and I would assume poses a safety issue I would expect them to do a general recall. I hope you can force them to do such.

- Camarillo, CA, USA