0.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
433,270 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 022019

RAV4

  • 1,550,000 miles
My vehicle has never been in an accident. All recalls have been fixed and then I started having an issue with the occupation detector in the passenger seat. It is not registering that there is an occupant over 1/2 the time. Since this is a costly repair (about 500$) I take it to heart knowing my vehicle is not safe at all times. I do have 2 children and this is our primary family vehicle. I do not think this is a part that an owner should be responsible to fix since it is a safety issue. Every now and then it will function but it's been on solid for over two weeks. Hence my email.

- Kingsland, GA, USA

problem #3

Dec 072018

RAV4

  • 183,000 miles
The driver's seat back frame wasn't properly closed out which resulted in the degradation of padding and eventual cutting through of the seat cover fabric over the course of time. The frame has a sharp edge that should have been rounded or covered in a manner so as not to cut into the padding. At this point the frame has cut through a portion of the fabric and is cutting into the driver. The primary safety concern is the sharp frame could cause injury to the driver (especially if the vehicle was rear-ended in an off-center, driver side impact) by cutting into the driver's back. Per discussion with their customer hotline today, Toyota will not assist in the repair of the seat.

- Melbourne, FL, USA

problem #2

Nov 032008

RAV4

  • miles
The contact owns a 2008 Toyota Rav4. The contact stated that the rear seats became worn, frayed and damaged. The vehicle was taken to an authorized dealer, who inspected the vehicle and replaced the damaged rear seats at no expense to the contact. The manufacturer was notified of the failure. The approximate failure mileage was unknown.

- Savanah, GA, USA

problem #1

Sep 012008

RAV4

  • 80 miles
This is my effort to submit a comment on your regulations, not a complaint of an incident. I was directed to this form by lou molina at NHTSA. I am a driver who for health reasons wishes to sit erect. I am not fat, and of normal height (5'6"). this last weekend I purchased a Rav4. The headrests intrude intolerably into my head space. In order to sit at my preferred angle and keep my back to the seatback, my head is tilted down so that I must raise my eyes to look over my eyeglasses, or my straight vision is directed to the center of the steering wheel. I trust that these headrests meet your standards. It is my belief that you have engineered this standard for an obese, fat-shouldered person with tight hamstrings, someone who prefers to drive reclined to accommodate his belly and is held away from the seatback by his own padding. My present approach to being able to drive this car is to turn the headrest backwards, and I am fully aware that this deprives me of the neck safety I would have had from an older design of headrest. I would suggest that the comments in section vii of rin 2127-AH09, "specifically, they maintained that smaller female occupants tend to utilize steeper seat back angles. According to these commenters, a backseat of 50 mm may cause significant intrusions into the space where these occupants typically place their heads, forcing their heads into an unnatural forward-tilting position" is descriptive of my situation. It is important for the NHTSA to consider minority as well as majority needs in drafting such regulations. And it is important to provide alternative solutions to drivers whose comfort and safety has been diminished by your decisions. Thank you, melissa reading

- Livermore, CA, USA