10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 83,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I received an electronic message from NHTSA that my vehicle was subject to a manufacturer's recall (I.e., defective seat heater ). however, that message was in error after I checked with the manufacturer as well as after contacting the NHTSA office.
- Basking Ridge, NJ, USA
The front headrests on this vehicle, both passenger-side and driver-side, are situated much too far forward. The headrest pushes on the middle of one's head, causing a chin-forward / head-forward posture, which is unnatural and ergonomically incorrect. There are numerous forums and message boards on the internet on which drivers of newer vehicles such as this one are complaining about extreme pain being caused by these headrests. In my case in particular, the malpositioning of the headrest is causing vertebrae in my neck, along with my upper two ribs, to be pushed out of place. This condition causes extreme pain, headaches, and fatigue. Additionally, the middle of the head being pushed so far forward, and no support for the neck, would seem to me a very dangerous combination if a high-speed crash were to occur. This positioning seems that it would be extremely dangerous to the neck vertebrae.
- Fairfield, IA, USA
- Sandgate, VT, USA