There is a large amount of peeling paint on the roof and front side panels of the car that started on 1/9/25. Toyota says they had a recall but that it expired. I brought the car to the dealer where it was original purchased (by the previous owner) and they completed a paint inspection and found "excessive paint peeling" but they are not willing to do anything. I called Toyota customer care but they have denied and closed my case (case #250109001939). There is at least a 2 foot section on the roof where the paint just peeled off and blew away. Without the paint the car will rust and become unsafe.

- Elmwood Park, IL, USA

On 4/4/18 I purchased a preowned 2013 Toyota RAV4 Limited from Grappone Toyota. It had approximately 80000 miles on it. I was told it was gone over completely and everything was good with it. For quite some time now I have been feeling a vibration/shudder when pressing the gas. I initially thought it was just getting old & that it was normal. During the winters I have tried dry gas thinking that could be helpful. I had also tried higher octane gas. It's been getting considerably worse so when I made an appointment at Grappone for my oil change, I asked them to diagnose it. They came back saying I need a new $4000 Torque Converter. Once I got home I began doing research. I found T-SB-0023-15. Then an extension on it to 8 years or 150000 miles. It's a problem big enough to put a TSB out. I tried contacting Toyota & they said my car is beyond the warranty (it has 135000 miles on it, but over 8 years old). My gripe is I was never told of this TSB. If I would've known, I would've jumped on it as soon as I started feeling the vibration. I feel like Grappone sold this car to me deceitfully as I was never told about it. Toyota confirmed the TSB was sent to the previous owner as I didn't buy until 04/18. I have the estimate for repair from Grappone. I feel betrayed & duped.

- Manchester, NH, USA

The paint (Blizzard Pearl) on the roof of my car came off in very large sheets while I was driving. I contacted my local dealership to have my car repainted (per the warranty with Toyota) only to find out that the warranty on the paint for my particular vehicle had expired in 2023. I would like to see this warranty on the paint extended so I called Toyota directly and they advised I issue a compliant here so you can force them to extend this warranty.

- Orchard Park, NY, USA

It is taking too much time for Toyota to offer a remedy on this recall. I am disappointed. This is affecting me because I have not been able to work with my car for to this unresolved recall. I don't know what to do please help

- Alexandria, VA, USA

In at least 5 or more instances the vehicle has had unintended acceleration and thrust the car forward while I was braking and trying to come to a stop. Once it happened at a 4-way intersection and propelled my car into the middle of the intersection and I had to swerve to avoid a head-on collision with another car. I, or the other driver, could have been killed. In all cases the braking failed to stop the car and in fact sped it up even though the brakes were applied.

- Darien, CT, USA

My vehicle is a Rav 4, pearl white and the vin number is [XXX]. I called a phone number (1-877-855-8377) provided by Toyota de Puerto Rico so I could work on the paint recall on my 2013 SUV. I was not aware of this recall, but a co-worker told me about the recall when I noticed that my SUV was peeling off the paint on the hood. The gentleman who answered my call told me that they had sent me a recall letter, which is not true because I never get a letter. Now my RAV4 is losing its paint and I need Toyota to answer me for their negligence in relation to their defect in that type of paint. I will be grateful if you give me some help and what I should do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Juan, PR, USA

While driving the car, it stalled on the expressway and then started to smoke and seconds later started on fire.

- Deerfield, IL, USA

Had to make a quick right hand turn, when I did, my vehicle lost power and I thought I had been hit. No power steering or power brakes. Got out, inspected my car, no damages or anything, vehicle restarted and so I continued on my way. Getting back on the road had to make another right, and vehicle sputtered and dash blinked, but seemed to recover. Started to look for a safe place to get off the road, when the dash was blinking and I lost power steering again. Turned into a place of business. As I stopped, smoke was showing from the drivers side, I tried to get out, but my door handle didn't unlock, . I realized I had to manually flip the lock to get out. Dialed 911 from cell phone and went into the business to tell them to keep people away. I could see flames coming down from the engine compartment to the ground. Luckily fire department arrived and extinguished fire. Initially Toyota dealership quoted $12,550 to fix, my insurance company declared it a total loss.

- Clearwater, FL, USA

My battery was not secure and caused a fire under hood

- Boerne , TX, USA

The car stalled on the expressway. Then started smoking and was on fire seconds later.

- Deerfield, IL, USA

Car jerks when shifts gears and the problem just appeared one day with no warning. I went to 4 different mechanics and none can confirm if there is metal in transmission but to solely tell the transmission needs to be replaced. Either defective transmission or another problem not related causing jerking in driving.

- Hattiesburg, MS, USA

I parked my car at Omaha airport. I came to know that -??[XXX]" stole the car and kept it near her Apt at [XXX]-??. Her phone number is [XXX]. Please arrest her immediately. She took the car without my consent and without my authorization. She is not even registered as a driver/owner of the car. Please arrest her. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Omaha, NE, USA

Since we purchased the car new in 2013 the trunk doesn-??t always open when the button is pushed. I never saw a recall so I figured -??my luck-?? until today. I saw another person unable to open the trunk. Is there a fix?

- Nashua , NH, USA

Engine started smoking and a few minutes later the vehicle completely engulfed in flames.

- Lombard, IL, USA

Please see letter attached. Thank you!

- East Point, GA, USA

The car was parked and off. The engine compartment burst into flames. Firefighters had to extinguish. Car is a total loss.

- Canton, MA, USA

Driving down the highway the sunroof exploded

- Woburn, MA, USA

Indicates a malfunction in the ev system. High battery temp show malfunction on evsystem while on road and sudden power loss may be create deadly accident. While charging it show malfunction in ev system.

- Wyile, TX, USA

Vehicle was parked in parking lot, ignition turned off. Left car for approximately 1-2 minutes, returned to parking lot to find vehicle had caught fire. Fire appeared to originate in front of vehicle. Fire department was called and fire extinguished. Most of damage done to front of vehicle and passenger compartment. Vehicle destroyed.

- Manakin Sabot, VA, USA

I am entering a safety complaint regarding the headlights on my Toyota 2013 Rav4. Today, I went to my local car repairman to fix a headlight that blew out. This is the 3rd time in 6 months. In September, we had to completely change both headlights because parts in the headlights were melting. Yet, less than 6 months later, my passenger headlight blew out and needed to be replaced. There is something systematically wrong with my headlights. According to my car mechanic, it looks like they are going to continue to burn out. This creates hazardous driving conditions for me and my passengers.

- Chantilly, VA, USA